Amy L
8 tháng mười hai, 2023
The First room we were in, the bed was absolutely horrible, felt like we slept on 2 box springs. Complained at 230a to staff. Was told we would be offered either another room or a discount, after the manager came in. Once I went down for breakfast I talked to the front desk person, she stated, “they told me you were not happy with your room. What do you want me to do?” “Move me rooms, if I can see the bed first.” “No, you cannot see the bed, so what do you want me to do?” After about 3 hours I went back down there and was adamant about looking at a different room. Got a different room which was a much better bed… I would also state that if you look u see the sheets, padding and other sheets need to be washed, stained like they only change top sheets and don’t wash the under sheet often.. I do not plan on staying at home wood 2 again
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