Tiffany
4 tháng mười hai, 2023
We stayed 2 nights here for the FSU championship game that was played at the Bank of America stadium. We arrived around midnight and the hotel was easy to find and we used valet parking. We were put off at first because we had several bags and no one offered to get a luggage cart. It was also really crowded with a bunch of people loitering in the lobby. But, we overlooked that because of the game. You were only allowed on the elevator with a key card for your room. Which was awesome for security. When we got to our room, it was very clean, had a balcony, and an awesome view of Charlotte. The bed was comfy and it had all the usual amenities. The one thing about the room that was frustrating was the absence of a coffee or expresso maker. But, you could call the front desk and request one. Which, is silly, just put one in the room. We ordered breakfast from room service a couple of times and it was quick and delicious. The staff was awesome and very attentive throughout our stay. Everyone, including the front desk personnel, the nice man who helped us with our bags upon our departure, and the valet personnel were very professional, friendly, and helpful. I felt safe and well taken care of by everyone there. There were a ton of people in downtown Charlotte for the game and it was super close and convenient to everything. The hotel has a bar and restaurant onsite. We walked to the game at the stadium. It was an easy walk and took about 10 minutes. Loved late checkout!!!!!
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