West Ashley Inn

The most nicest staff clean rooms great workers amazing location

The service is great at the front desk other than that the price is what keeps me here.

담배냄새쪄들고 바퀴벌레레득실거리고 밤새경찰이오고 투숙객 질도 떨어지고 윗섬했습니다

They could not edit or change the reservation, while/when I was at the property. Was not rude but I felt like they could have been more helpful or found a way to accommodate

HORRIBLE!! We booked a room through ******* for 1 night before we boarded a cruise ship the next morning. First room they put us in had bedbugs - see attached video. I took a bedbug in a napkin down to the office to show. Lady didn’t look at what I had, just said throw that away as soon as we walked in the door. She put us in a second room which was worse than the first - see attached pictures. Went back to office to get a refund and was told I had to call ******* and have them call the office to verify a refund. It seemed off so I called from our car which was parked in front of the office. The receptionist would not answer the phone from *******! ******* called me back informing me they would not answer and asked if I’d go in the office and let them know they’re trying to call for a refund. Went back into office with ******* on speaker phone and spoke with a man this time. He stated that no one has tried calling. The lady from ******* spoke up and said she had been trying to call…the man looks at the hotel phone and says oh, it’s unplugged. UNREAL!! Never again!

The room inside is old. Floor was dirty. We killed three bugs in the room. Hardly any water pressure. Mattresses old and the pillows. Would not stay there again.

unsafe locking mechanisms on door, unclean showers, furniture is severely damaged, beds were not clean and found a body hair from previous guests on the pillow

I left the hotel. The cigarrette smell was horrible. Roach over the bed. No water. Dirty beds.Dirty walls. I dont was expecting a 5 star hotel but at least clean.

I had no microwave or refrigerator in my room how to use my card for the door four times to open. I will never ever go back there.