Country Inn & Suites by Radisson, Charleston South, WV

This was our first stay at this hotel. We were very impressed with the whole experience! The room was large, clean, and well appointed. The breakfast was outstanding. The staff were all friendly. Well done!!

The hotel is a nice place to stop in to rest. It is clean and the staff are friendly. It’s a little dated but maintained. Plenty of parking. There is nice view of the hills from our room.

The hotel was dirty (in our room and throughout the lobby, pool, and dining area). We stayed 4 days and was told our room would be cleaned on the 3rd day (verified with front desk that morning) and nothing was cleaned. I would not suggest this hotel.

Beware My room was given away the first night leaving me in a bind at midnight. I had flown in and gotten a ride to the hotel only to find they had no rooms despite my confirmed reservation. To make it worse all the local hotels were booked due to a international bike race so i had to stay in a hotel further away without any of the cleanliness or amenities i had booked. My keys expired twice a day for all 7 days i stayed. The manager was nice but the younger staff did not care at all. They never cleaned the room, emptied the trash or brought towels.

Friendly staff. Good breakfast. TV did not have a guide and staff tried, but they were unable to help use it.

Arrived to have two Police cars deal with a patron. Next, no remote for the tv. Took 20 before the clerk appeared. Told her the issue. Its been over 30 minutes and still no remote!! Never again will I stay here again