Auberge du Jeu de Paume

After four days in Paris it was dreamy to take a quick 25 min train ride to Chantilly and stay here. My fiance and I got engaged the night before we stayed here & it was so special to celebrate it here. The staff was great, the room was clean and beautifully decorated. I loved the pool and sauna as well, it was nice how late the pool and sauna were open too (10pm).

Not worth the money and don’t ask for a taxi. Not recommending this hotel as service was disappointing and the room was ok - particularly considering the price / brand. My main issue is that I asked the desk to call me a taxi for the airport but instead they booked me the hotel car. They never informed me of this and they never provided a rate (not even on my final bill) and only found out about this when they charged my credit card after I left. Had I known this was a hotel car / been a told of the rate at any point I would never have taken the car (it’s an appalling 195 euros for a 30 minute ride vs a taxi which is 70). When I finally got a hold of someone at the hotel and they explained the charge (3 days after check out), they acknowledged that this was their error but said since I took the car there was nothing they would do. Perhaps an ok respond or a 2-star hotel but pretty poor service for a ‘5*’. Additionally the room stunk of cigarettes.

Dårlig sevice Dårlig service ringe info

An excellent location for visiting the Chateau, the riding stables and the town. All are an easily walkable distance. We ate in both the hotel restaurants and enjoyed our meals and the service immensely. We look forward to returning.

The hotel is excellent- the room is spacious and beautiful decorated. The spa facilities are super. I did a massage at the Spa by Chustelle, which I enjoyed very much.

Lovely country manor A very young, friendly and helpful staff although sometimes the message fell through the cracks. Just minor things. Breakfast was quite pricey and not as great as we expected for the price. Lovely large rooms and just adjacent to the chateau so very convenient. Nearby nice restaurants. Pool is heated and sauna and steam were great! Definitely a beautiful property. We also appreciated that we were able to modify our stay to leave early to care for a sick family member.