Hyatt Regency Changshu Kuncheng Lake

We really enjoyed our stay here. The facilities are very luxurious. Breakfast buffet was fantastic. The staff were very helpful and courteous. We especially appreciate Rambo He the concierge downstairs helping us call a cab and loaning umbrellas. The staff at breakfast were very accommodating as we were traveling with a toddler. Our hostess Anki Zhang provided a bib for our baby, Cora Gan helped us refill our water, and Daryl Wang at the dim sum station helped us with all the delicious food options.

The service was impeccable. Everyone was helpful and pleasant. I can’t wait to book again 😃

凱悦的服務員真沒話説，還沒有入住前，管家服務已經提前瞭解客户的需求了，Mia的服務很到位很熱情，瞭解客户所需，滿足客户所需，真的做份了貼心。酒店環境也是相當的大氣，就是從停車場到大堂在到房間有點繞路，泳池非常乾淨，恆温冬天也不冷，房間窗外的景色很美，早餐也很豐富，酒店附近還有夜市可以逛逛，總體感受相當的棒。