Hyatt Regency Changshu Kuncheng Lake

We really enjoyed our stay here. The facilities are very luxurious. Breakfast buffet was fantastic. The staff were very helpful and courteous. We especially appreciate Rambo He the concierge downstairs helping us call a cab and loaning umbrellas. The staff at breakfast were very accommodating as we were traveling with a toddler. Our hostess Anki Zhang provided a bib for our baby, Cora Gan helped us refill our water, and Daryl Wang at the dim sum station helped us with all the delicious food options.

The service was impeccable. Everyone was helpful and pleasant. I can’t wait to book again 😃

我們一家六口帶孩子，訂了一間四人套房一間客房。套房兩室兩廳兩衞（乾濕分離）很適合帶娃家庭，孩子到處溜達。但是房間裏尖角還是很多的，蹣跚學步的要帶好防撞角，我們帶了16個不夠貼。套房裡有大圓桌，可以家庭聚餐，酒店還提供了寶寶椅，特別好。還有游泳池也帶崽子去體驗了下。工作人員響應也很快。服務態度很好。去之前加了微信，cici態度也很好。