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Julynda L.
Phòng King Executive
Lưu trú vào 2024 年 11 月
Vợ chồng
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2024 年 11 月 22 日
Wonderful hotel. They try hard to make your stay memorable.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your wonderful review! We are delighted to hear that you had a memorable stay with us. Our team strives to provide exceptional service and a comfortable experience for all our guests. We look forward to welcoming you back in the future and continuing to provide you with outstanding service.Wishing you all the best!
Naeem iqbal 1
Phòng Superior với giường King Size
Lưu trú vào 2024 年 9 月
Người đi công tác
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2024 年 9 月 29 日
Good hotel with good breakfast cleanliness and supporting staff
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your positive feedback about your stay with us. We're delighted to hear that you had a good experience at our hotel.We're pleased that you enjoyed our breakfast offerings. Our culinary team works hard to provide a variety of delicious options to start your day right, and we're glad this met your expectations.Cleanliness is one of our top priorities, and we're happy to know that you found our standards satisfactory. Our housekeeping team is dedicated to maintaining a clean and comfortable environment for all our guests.It's wonderful to hear that you found our staff supportive. We take pride in our team's commitment to providing excellent service, and we're glad this was reflected in your experience.Your feedback is invaluable to us as we continuously strive to improve our services. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Thank you again for choosing our hotel and for your kind words.Best regards!
Tài Khoản Khách
Phòng Superior với giường King Size
Lưu trú vào 2024 年 4 月
Vợ chồng
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 2024 年 4 月 6 日
We stayed at the Kempinski for two nights and were pleasantly surprised when they upgraded our room to a higher category upon arrival. The room had a bath and all the necessary amenities. The staff was friendly and welcoming, although there were some language challenges. They made an effort to help with translation apps when needed.
The room service was expensive, even for local Chinese cuisine. If you order food from outside, you have to pick it up in the lobby as they don't offer room delivery.
The lobby restroom was dirty and needs improvement.
Overall, it was a pleasant stay with the unexpected room upgrade and friendly staff. 👍
Dịch
Phản Hồi Từ Khách Sạn: Thank you for sharing your experience staying at the Kempinski. We are glad to hear that you were pleasantly surprised with the room upgrade and that you found the room amenities satisfactory. We appreciate your feedback regarding the language challenges and the need for improvement in the lobby restroom cleanliness. Your comments will be shared with the management team for further review and improvement. We hope to welcome you back for another pleasant stay in the future!
Tài Khoản Khách
Phòng 2 giường hạng Superior
Lưu trú vào 2024 年 6 月
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2024 年 7 月 2 日
Great service and and good location. No complaints
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your kind feedback! We're delighted to hear that you enjoyed our service and convenient location. Your satisfaction is our greatest reward, and we look forward to welcoming you back in the future.
Kyi Kyi
Phòng Superior với giường King Size
Lưu trú vào 2024 年 11 月
Một mình
5 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 2024 年 11 月 19 日
The best hotel in Changsha
Dịch
Phản Hồi Từ Khách Sạn: Thank you so much for your kind words! We are thrilled to hear that you consider us the best hotel in Changsha. Our team at Kempinski Hotel Changsha is dedicated to providing exceptional service and a comfortable experience for all our guests.If you have any specific feedback or suggestions, we would love to hear them. We look forward to welcoming you back in the future and continuing to provide you with outstanding service.Wishing you all the best!
Tài Khoản Khách
Phòng Superior với giường King Size
Lưu trú vào 2024 年 1 月
Khác
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2024 年 1 月 6 日
Kiki,Ashley,Cici are super nice and friendly! Great experience staying here :)
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for your recent stay at Kempinski Hotel Changsha, I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. We are very much looking forward to welcoming you back during your next trip in Changsha!
Tài Khoản Khách
Phòng Superior với giường King Size
Lưu trú vào 2024 年 5 月
Vợ chồng
49 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2024 年 7 月 30 日
Nice hotel with many restaurants nearby
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for taking the time to share your feedback about your recent stay at the Changsha Sunten Kempinski Hotel. We greatly appreciate your positive comments!We are delighted to hear that you enjoyed our prime location with numerous dining options in the vicinity. Conveniently situated in the heart of the city, our hotel strives to offer guests easy access to a wide array of restaurants catering to different tastes and preferences. Your satisfaction with this aspect of your stay is truly rewarding for us.Once again, thank you for your kind words. We are thrilled that our location contributed to a pleasant stay for you. Should your travels bring you back to Changsha, we sincerely hope to have the pleasure of welcoming you again at the Kempinski Hotel. We are committed to providing you with another memorable experience.If there is anything else we can assist you with, please don't hesitate to let us know. Wishing you safe and pleasant onward journeys!Best regards,Changsha Sunten Kempinski Hotel
Shawn
Phòng Superior với giường King Size
Lưu trú vào 2024 年 3 月
Người đi công tác
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2024 年 3 月 6 日
I love the hotel and I feel really like home.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you so much for your love towards Shangri-La Kebinsiji Hotel in Changsha! We are delighted to hear that you felt at home and truly enjoyed your stay. Providing a warm and comfortable experience for each guest is our constant goal, and your satisfaction is our greatest motivation. We look forward to welcoming you back in the near future, and creating more pleasant moments for you.
Fortunato
Phòng Deluxe có giường cỡ King
Lưu trú vào 2023 年 9 月
Người đi công tác
17 đánh giá
3.7/5
Đăng tải vào 2023 年 9 月 14 日
Great western breakfast
Clean
Easy to move around
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, thank you for choosing Kempinski Hotel Changsha. It is our highest desire to provide a memorable and personalized experience to each and every guest visited our hotel. Thank you for sharing your experience and we look forward to seeing you soon.
ABDULAZIZ MUDAYNI A
Phòng Deluxe có giường cỡ King
Lưu trú vào 2022 年 6 月
Du lịch cùng bạn bè
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2022 年 7 月 11 日
very beautiful and luxury hotel as usual.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your pleasant living experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Thank you again for choosing us and we are looking forward to welcoming you back soon.
Rickardo
Phòng Deluxe có giường cỡ King
Lưu trú vào 2022 年 1 月
Vợ chồng
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2022 年 1 月 4 日
As always, Kempinski sets itself apart with outstanding service and excellent facilities, the one in Changsha is no exception. Everything, from the handwritten welcome note in the room, to the quality of the room service delivered late at night, is of exceptional quality. The staff are very welcoming and attentive. The buffet breakfast selection is extensive and of the highest standard. I would highly recommend this hotel to anyone!
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your pleasant living experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Thank you again for choosing us and we are looking forward to welcoming you back soon.
Tài Khoản Khách
Phòng Deluxe có giường cỡ King
Lưu trú vào 2021 年 11 月
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2021 年 12 月 17 日
Very very very good and nice hotel 😊😊
The stuffs were very kind and helpful
The breakfast is the best in the area
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for staying at the Kempinski Hotel Changsha recently and writing a review. It is a great honor for us to be able to get your approval, and to provide you with caring and sincere service is what we should do. There are nearly a hundred varieties of breakfast in the hotel. Whether you are traveling for family or business, prefer Western-style breakfast, Chinese-style breakfast, or want to try Changsha local breakfast, you will be able to find your favorite dishes. I am very happy that you can enjoy our service and breakfast. I hope that a pleasant stay will leave you with good memories. We look forward to your next visit.
Tsok Yuen
Phòng Deluxe có giường cỡ King
Lưu trú vào 2023 年 6 月
Người đi công tác
5 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 2023 年 8 月 14 日
great price & quality
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your pleasant living experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Thank you again for choosing us and we are looking forward to welcoming you back soon.
Tài Khoản Khách
Phòng King Executive
Lưu trú vào 2023 年 5 月
Vợ chồng
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2023 年 5 月 2 日
Vicky Sasa Daryl
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人,感謝您入住長沙順天凱賓斯基酒店。我們品牌承諾為賓客帶去奢華體驗,您的滿意對我們非常重要,我們也竭力讓每一位客人在我們酒店擁有舒心、愉悦的體驗。期待您的再次光臨。
Tài Khoản Khách
Phòng King Size Bed Grand Deluxe
Lưu trú vào 2023 年 2 月
Người đi công tác
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2023 年 2 月 19 日
ashley和Alice。Vicky很棒
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人,感謝您入住長沙順天凱賓斯基酒店。我們品牌承諾為賓客帶去奢華體驗,您的滿意對我們非常重要,我們也竭力讓每一位客人在我們酒店擁有舒心、愉悦的體驗。期待您的再次光臨。