InterContinental Changsha

This is my first time checking into InterContinental Changsha. First of all, I have to say the experience was amazing. From check-in to the service, was absolutely 5 stars. The front desk was absolutely amazing. The view from the room was great and the size of the room is top notch. I am definitely coming back for future business trips.

We stayed at the hotel for 3 nights during our first trip to Changsha and the experience was unforgettable. The staff was very friendly and thoughtful. The reception helped us upgrade the room for free. The Concierge Supervisor Nolan Zhou was very helpful and helped us carry the luggage to the room. The cleaning ladies tidied up the room in a meticulous way everyday. The room was very spacious, clean, well-appointed, and equipped with a very large bathroom.

Very luxurious hotel. Extensive and high quality breakfast buffet

Great services from the hotel staffs, only setback the wifi not so great

Checked in on Sat 28th before my fiancé to arrange some things like wedding flowers, decorations etc. Katrina at reception was absolutely fantastic. She followed up on the requests I had and verified the Trip.com staff information which was sent earlier. She was extremely friendly, kind, thoughtful, diligent, and professional - a real asset to IHG. She took care of everything. She arranged the decorations to be done after we left for marriage registration so when I got back it would all be ready for my wife. The facilities and service like the 1st floor all day dining restaurant, the Sky27 bar and Intercontinental club on the 27th floor, were wonderful. The Latin band (Cuban / Colombian duo) were magnificent and quite friendly ✊ Breakfast boxes were arranged for our early departure on 31st. The taxi was ordered and promptly arrived ahead of time to collect us. Hotel staff checked if I was an IHG member and applied my discounts where relevant. Breakfast buffet and all day a La carte dining was wonderful. Shopping mall access through the hotel lobby is easily accessible and quite convenient. All in all, it was a marvellous few days at Intercontinental Changsha.

Best hotel in Changsha. Great facilities and great service. Rooms are spacious and clean. Breakfast is one of the best I ever had!