Các đánh giá Holiday Inn Express Changsha Yuhua South Railway Station

Phản Hồi Từ Khách Sạn: Dear Guest：Thank you so much for your kind words! 🌟 We're delighted to hear you enjoyed your stay and that our team, especially the lovely colleague who assisted with transportation, made your experience memorable. Your praise motivates us to keep delivering warm and friendly service! Looking forward to welcoming you back soon! 🏨💖

Phản Hồi Từ Khách Sạn: Dear guests, thank you for your recognition of the hotel's sanitation and environment. At the same time, I'm very sorry that room sound insulation has brought you some bad experiences. The hotel attaches great importance to your comments and will give timely feedback to the superior leaders. I hope you will have the opportunity to stay in our hotel next time to enjoy our beef Fried Rice for breakfast. Yes, the hotel provides free high-speed rail transfer station service to facilitate you. It is our great honor that the hotel will also improve service levels and enhance staff training. Look forward to your next stay in Xiaozhi. I wish you a happy life and a smooth return

Phản Hồi Từ Khách Sạn: Dear guest, we sincerely apologize for the confusion and inconvenience caused. We understand that the metro train accessibility and the location - selection issue at Holiday Inn Changsha have affected your experience.Regarding the metro train inconvenience, we are exploring ways to provide more detailed transportation guidance to our guests, such as offering maps with recommended routes or collaborating with local transportation authorities for better connectivity information.As for the confusion with the hotel's south and east locations, we will immediately review and improve our signage, website information, and staff training to ensure that guests can easily identify and reach their desired destination. Thank you for bringing these issues to our attention, and we look forward to serving you better in the future.

Phản Hồi Từ Khách Sạn: 尊敬的賓客您好，非常感謝您選擇我們酒店作為高鐵中轉歇腳處，並留下客觀反饋！得知您對酒店整體體驗尚可，我們深感欣慰。若您在短暫停留期間有任何不便或未滿足的需求，還望您能不吝告知，我們定會積極改進。我們一直致力於為每一位旅客打造舒適便捷的中轉環境，後續也會持續優化提升。期待您下次若有機會在此中轉，能為您帶來更優質的體驗，願您之後的旅途一切順遂！

Phản Hồi Từ Khách Sạn: Thank you so much for your kind words! We're thrilled to hear that you appreciate our hotel's excellent location. Being close to the station and having a convenience - store nearby is indeed a great advantage, and we're glad it enhanced your stay. Looking forward to welcoming you back again!

Phản Hồi Từ Khách Sạn: Dear guest, thank you so much for your kind words and wonderful review! We are delighted to hear that you had a great stay with us during the holiday. Our staff takes great pride in providing excellent service and assistance to all our guests, and it's wonderful to know that they made a positive impact on your experience. We are also glad that you enjoyed the spacious and clean King Standard room, as well as the courtesy and professionalism of our housekeepers. We look forward to welcoming you back to our hotel the next time you visit Changsha. Thank you once again for choosing to stay with us! IHG Social Listening Team

Phản Hồi Từ Khách Sạn: Dear guest, we are extremely grateful for your wonderful feedback! We are thrilled that you found our front desk staff helpful and friendly, and that you enjoyed our newly renovated room with its great aeration and comfortable bed. It's also wonderful to hear that you appreciated our in-house laundry services and the convenient location near the Datang metro station (Line 5), shopping malls, morning market, and delicious eateries. We take great pride in providing a memorable experience for our guests, and your recommendation means a lot to us. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future! IHG Social Listening Team

Phản Hồi Từ Khách Sạn: Dear guest,We are very sorry to hear about the unpleasant experience you had with the taxi driver and the confusion with the hotel name. It must have been frustrating to be dropped off at the wrong place and encounter such rudeness.We will take this feedback seriously and consider ways to make our hotel's location and name more distinguishable to avoid similar misunderstandings in the future. We hope this incident did not overshadow your overall impression of our hotel. If you have any further concerns or need any assistance during your stay, please feel free to let us know.Thank you for choosing our hotel and we look forward to serving you better in the future.

Phản Hồi Từ Khách Sạn: Dear guest, thank you very much for choosing to stay with us and for your feedback! We are deeply sorry to learn that the rating did not reach a perfect score. If you are willing to share specific suggestions (such as regarding facilities, service, hygiene, etc.), we will seriously improve them. We are always committed to providing a better experience for every guest and look forward to presenting you with a more satisfying 5-star service next time! Wish you a happy life!

Phản Hồi Từ Khách Sạn: 尊敬的客人您好！歡迎您入住長沙雨花智選假日酒店。很榮幸能得到您的認可與肯定，優越的酒店選址，安全可靠的環境，温馨舒適的客房，整潔清爽的衞生，品種豐富的早餐，熱情滿滿的服務是我們酒店的特色。我們始終踐行環境整潔是根本，優質服務是宗旨，全心全意為廣大賓客提供舒適的居停環境。您的滿意是我們孜孜不倦的追求。無論何時，小夥伴們都會奉上真誠的笑臉，熱情、高效的服務，讓您在酒店的每一個時刻就能感受到賓至如歸。真摯的邀請您再次到訪小智家，願幸福常伴。智選假日賓客關懷團隊

Phản Hồi Từ Khách Sạn: Dear guest, Thank you so much for your review of our hotel. Holiday Inn Express Changsha Yuhual is located at No.1010, Building 1, Mid Tianxingyao Commercial Center Mulian East Road, Guitang Street, Yuhua District. It is approximately 3km distance from Changsha High-Speed Rail South Station, and 3.5km distance from the Changsha International Exhibition Center. The hotel is conveniently situated with easy access to public transportation, approximately 1.5km from the Xiangzhang Road Metro Station, and about 700m distance from Metro Line 5 Datang Station ( easy access to various famous attractions in Changsha). The hotel's prime location offers a convenient travel experience for both business and leisure travelers. The interactions we have with our guests have a reassuringly personal touch, through our friendliness, we demonstrate we are genuine and purposeful in everything we do. By being observant and in tune with guests’ needs, we find opportunities to go above and beyond your expectations when you need us most.We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Phản Hồi Từ Khách Sạn: Dear guest, thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. The hotel has 132 humanized and fashionable guest rooms, which are simple, fashionable, exquisite and comfortable. They are equipped with soft and comfortable sleeping beds, clean and refreshing sheets, LCD flat screen TVs, high-speed internet, exquisite and convenient shower facilities, high-quality bathroom supplies, and soft and compact pillows for you to choose from. Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Phản Hồi Từ Khách Sạn: Dear guest, Thank you so much for your review of our hotel. Holiday Inn Express Changsha Yuhual is located at No.1010, Building 1, Mid Tianxingyao Commercial Center Mulian East Road, Guitang Street, Yuhua District. It is approximately 3km distance from Changsha High-Speed Rail South Station, and 3.5km distance from the Changsha International Exhibition Center. The hotel is conveniently situated with easy access to public transportation, approximately 1.5km from the Xiangzhang Road Metro Station, and about 700m distance from Metro Line 5 Datang Station ( easy access to various famous attractions in Changsha). The hotel's prime location offers a convenient travel experience for both business and leisure travelers. The interactions we have with our guests have a reassuringly personal touch, through our friendliness, we demonstrate we are genuine and purposeful in everything we do. By being observant and in tune with guests’ needs, we find opportunities to go above and beyond your expectations when you need us most.We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Phản Hồi Từ Khách Sạn: Dear guest, thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. The hotel has 132 humanized and fashionable guest rooms, which are simple, fashionable, exquisite and comfortable. They are equipped with soft and comfortable sleeping beds, clean and refreshing sheets, LCD flat screen TVs, high-speed internet, exquisite and convenient shower facilities, high-quality bathroom supplies, and soft and compact pillows for you to choose from. Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team