Wyndham Grand Plaza Royale Peach Blossom Hot Springs Resort Hunan

Check-in lady is really bad. She is so confused with using my credit card for authorisation. She was not welcoming at all. Very very stupid person. I asked her many times that i am first time here, and what can i do here? She just said to take a look at the map. I was not happy at all. She has no heart to make my stay in Taoyuan happy. However, the next day, lucky for me, two interns were very nice to show me around the whole estate. They were very patient with me, and my feelings changed about Taoyuan. I loved it. Then today, when I check-out, to my surprise, the same lady at the checkout again. That stupid person screwed up my check out and did bot return my authorisation credit to my credit card. She called me to say that the authorisation failed when i first checked in. Oh my god. This is really impossible! What made me angry was that she took ¥0.01. This give me problem with my credit card company. This stupid person make me hate my trip to your property. Beginning and end!

這次入住非常的滿意，酒店的服務態度都超級好，員工非常親切，始終保持着微笑，非常專業給人留下了深刻印象，酒店交通比較方便，下高速大概幾分鐘就到了，出行毫無壓力。房間設施齊全，乾淨整潔，生活用品齊全，特別表揚我的管家小塗，入住期間幫我解決了不少問題，體驗非常好，一個會二刷的酒店，温馨提示，温泉館真的很大， 需要預留足夠的時間哦

定的親子房，房間小朋友不知道多喜歡多開心。温泉造景非常有特色，雖然冬季部分項目體驗不到，但是還是玩得非常開心，夏天肯定要再來體驗一次！服務真的沒得説。前台小哥哥小姐姐都非常熱情，管家小塗回訊息都是秒回。

衞生：房間很乾凈，很整潔 環境：環境挺好的，很安靜，酒店佔據整個山頭，早上空氣很清新 服務：酒店服務都很周到，特別強烈推薦我的管家小塗小姐姐一枚很貼心、很熱情，答覆很及時。 位置：交通比較方便，下高速就到了，但是離市區比較遠，適合度假 很滿意的一次入住[慶祝]

房間乾淨衞生，專職的美女管家，專業的優質服務，酒店物有所值，是目前住過的帶私湯的酒店裡最乾淨的。值得推薦，值得體驗。

房間升級為水景房，服務很熱情，酒店各項服務設施很不錯。温泉中心有各種泡池，室內泡池小朋友很喜歡，估計夏天更好玩。