The Fern Residency - Chandigarh

**Review of The Ferns Residency, Chandigarh** I recently stayed at The Ferns Residency in Chandigarh, and unfortunately, my experience was far from satisfactory. While the hotel is conveniently located in an industrial area close to Nexus Elante Mall—offering great shopping and dining options—this was the only positive aspect of my stay. Upon arrival, I was disappointed to find that the room I had booked on *********** looked nothing like the images presented online. The actual rooms were old and in a rundown condition. The bathrooms were particularly cramped and had significant leakage issues, especially with the wash basin. After noticing dampness on the walls and other fitting problems, I requested a room change, only to be moved to an even smaller room with an equally tiny bathroom. The dampness in the corridors further added to the unwelcoming atmosphere. The staff at The Ferns Residency were another letdown. They were unfriendly and unprofessional, with one staff member even walking into my room without knocking. The lack of proper uniforms for the staff only added to the overall impression of disorganization. When I asked the reception to arrange a taxi for my airport drop, they were unable to assist, which was incredibly frustrating. Interestingly, there was a newer Novotel Hotel located directly opposite The Ferns Residency that seemed like a better option for anyone looking to stay near Tribune Chowk. While there is a bar on the second level that appeared neat, it certainly wasn’t enough to make up for the shortcomings of the hotel. In summary, I cannot recommend The Ferns Residency. The combination of outdated facilities, unprofessional staff, and a lack of basic services made for a disappointing stay. If you're looking for a comfortable and pleasant experience in Chandigarh, I suggest exploring other options in the area.

Housekeeping staffs are very efficient especially ms khushboo. Very attentive and service oriented. Hotel location is quiet and peaceful. Overall nice experience. Thank you for your hospitality and goodness

Room service is really really excellent and the housekeeping staff miss. Khusboo yadav is such a great personality and so humble. Their cleaning work is fabulous

Service was very efficient and quick to meet our adjustments. The food was lovely and tasted great! Special thanks to our waiter Vijay Kumar

Breakfast menu is fixed do not plan for more than 2 days. Waiter staff is slow in service. Specially Mr. Ramesh will deliver your order after long follow up. Not a good site Fern Udaipur, Lonavala. They don’t have single bed in all rooms twin bed are joined

Pathetic service, too small rooms and the food quality is just a blunder. There were cockroaches on the food in breakfast and the hotel staff doesn’t even care . The manager is not even available at the hotel till 10 AM. Don’t even bother booking this hotel for your trip