Candlewood Suites Champaign-Urbana Univ Area

Staff was very friendly and accommodating! Check in was a breeze and everything went smoothly considering it was Moms Weekend at the college and they were completely booked.

Thank you Dereck and Shane and Dorcas you were great friendly. I stayed here for 8 days for a travelling job and I enjoyed everyday being in there the place was clean and more importantly the staffs are nice and friendly which makes all the difference in the world being far away from home so that helps a lot.

Check in was a little slow employees seamed to be sick and was coughing an didnt speak very good English and was hard to understand. Praying i dont fet sick from dealing with her at check in.

Had a great experience. They were very busy due to a tournament going on and lots of checking. But they had my room ready when I checked in, and all the staff were friendly. Will definitely return.

Excellent hotel. Very comfortable and full-sized refrigerator was super benefit.

OBVIOUSLY ******* doesn't like my review, because they said if I didn't "REVISE" the review they wouldn't post it. So here is the "watered down version. I would have given this property a "Five Star" rating, had it not been for the "Check out"..!! I received a notification from my Credit Card that there was a charge from ******* for the Hotel stay... Yet when I went down to check out, the Candlewood Suites had also charged my Credit Card for the nights stay. I spoke to "someone" who said she was the Assistant Manager and she said not to worry that she would straighten it out with ******* and for us to go ahead and proceed with our trip to Florida, which we did. About 3 hours later, that "someone" who said she was the Assistant Manager called and said that Candlewood Suites did not make the mistake and I would have to straighten it out with *******. I contacted ******* and they said it wasn't their fault and the Candlewood Suites should not have charged my Credit Card. They both "abandoned" the situation and I'm am bei charged twice for the same night...!! "SO MUCH FOR CUSTOMER SERVICE"...I blame the "someone" who said she was the Assistant Manager at Candlewood Suites the most, because the "Assistant Manager"promised me that "she" would correct it ..!!