Tài Khoản Khách
ngày 10 tháng 7 năm 2024
BED BUGS!! I was bitten all over, no acknowledgement from Vert Lodge or compensation offered (I contacted them 3 times) eventually I received a FULL refund, they are obviously aware of this problem but they continue to let the pods (Room 19 bed 6) was my location. Such a real shame as the location, breakfast, staff on site were all very good, but even if you’re the Ritz & have BED BUGS (photos attached) that is unacceptable. I had read previous reviews but ignored them thinking someone was unlucky or it would have been dealt with by now, but it is still a MAJOR PROBLEM! It spoilt my holiday as I couldn’t go to a spa or swim due to the unsightliness of the bites. The pods were a lot shabbier looking than the photos portrayed & I spent the 1st night being kept awake all night by some young lad being sick in both bathrooms, having drank too much. NEVER in my youth hostel travelling experience, which is wide & extensive, have I ever experienced BED BUGS or such unacceptable behaviour.
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