Tài Khoản Khách
ngày 7 tháng 1 năm 2023
The location of the property is fine. There is an open parking place. Unfortunately those are the only two things that I can consider positives. Our room was in a very bad condition. I understand and I even like to have old furniture in the room of a hotel, but it must be in good condition and not falling apart. Carpets and curtains were in bad conditions too. The whole room including the bathroom should not be rented until it is renovated. The worse thing was the service. The people from the “ reception “ were inefficient and not helpful at all. We asked for un extension to connect the night table lamp since there was not any plug. Surprise! They never come to help with it. The minibar was empty, we informed them and they said that we could ask for refreshment , water, etc in the restaurant. Fine, we arrived from the city one evening and they said that they could not provide any beverage since the restaurant was closed. So they had closed it two hours before without previous information. The breakfast… mmm, maybe just acceptable… A very unpleasant stay. It is not our first time in the city and in our previous visit we had gotten a beautiful pension, elegant, clean, everything fine for a much better price. Four stars??? Come on!!!
Dịch