Fraser Residence Menteng Jakarta

Các đánh giá Fraser Residence Menteng Jakarta

Fraser Residence Menteng Jakarta

Jl. Menteng Raya No.60, RW.9, Menteng, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10340, IndonesiaXem thông tin khách sạn
Fraser Residence Menteng Jakarta
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Đánh giá của khách

4.5/5
Tuyệt Vời
63 đánh giá
Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.5
Dịch vụ4.5
Vệ sinh4.6
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Tất cả đánh giá(63)
Đánh giá tích cực(59)
Đánh giá có ảnh/video(14)
Thời gian lưu trú tuyệt vời!(16)
Sạch và gọn gàng(12)
Phòng tuyệt vời(11)
Chủ thân thiện(11)
Vị trí tuyệt vời(8)
Đánh giá tiêu cực(4)
Zulfadli B
Phòng Executive hai phòng ngủ
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
19 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 26 thg 9, 2024
Check in was so easy and fast! They had fruit infused water at the side as welcome drink. Perfect for a hot afternoon in Jakarta. The room was a lot bigger than expected and it was so cosy, I’d love to bring my family there some day!
Dịch
Phản Hồi Từ Khách Sạn: Dear Zulfadli, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Nurzakiah Hanim
Studio Đặc Biệt
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 1, 2025
We had a short stay here and it was great! Parking is complimentary. The service from the Front Desk to the restaurant and housekeeping is amazing.
Dịch
Phản Hồi Từ Khách Sạn: Dear Nurzakiah,Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta
gthong
Phòng Premier hai phòng ngủ
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 12, 2024
Overall a great experience with excellent service. Definitely value for money!
Dịch
Phản Hồi Từ Khách Sạn: Dear Gthong, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Travelang88
Studio Đặc Biệt
Lưu trú vào thg 2, 2024
Một mình
12 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 2 thg 4, 2024
The place is quite centrally located near train station and monas, national museum which is walking distance. There are several good restaurants and money changer nearby. Amenities are a bit old but functional. Overall it’s quite value for money.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you very much for sharing your wonderful stay experience with us. We are delighted that you are enjoying your stay with us and we have met with your expectations of a home-away-from home. Your positive feedback has been shared with my team and will serve as further motivation for us to exceed our service deliverables. Kind Regards, Management of Fraser Residence Menteng Jakarta
Laura_k78
Phòng điều hành một phòng ngủ
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
1.7/5
Đăng tải vào 31 thg 8, 2024
I usually don’t write reviews, but I feel compelled to share my experience. I stayed at this hotel for three days and found it to be quite lacking. The location is strategic, which is a positive aspect, but unfortunately, that’s where the positives end. The breakfast selection was minimal and repetitive each day. On top of that, our room lacked basic amenities. There was no soap provided, forcing me to use shampoo to wash my body. The room phone was broken, and there was no hairdryer unless you specifically requested one. The service was also disappointing. The tall receptionist was rude, unhelpful, and the check-in process took an unusually long time. The building itself is quite old and shows signs of wear and tear. Given the quality of the stay and the condition of the hotel, the price was not justified. Overall, my stay was not satisfactory, and I would not recommend this hotel based on my experience.
Dịch
Phản Hồi Từ Khách Sạn: Dear Laura,It was a great pleasure having you stay with us and thank you for sharing your feedback about your stay experience.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome feedback and suggestions such as yours as they indicate the areas where we can further improve.I would like to assure you that I have personally addressed these issues with our team members concerned and will ensure that they receive the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident.Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilized to improve our service and communication.Once again, please accept our apologies and hope to be able to welcome you again and have another opportunity to serve your better.Kind Regards,Mangement of Fraser Residence Menteng Jakarta
Amielia Pang
Phòng Premier hai phòng ngủ
Lưu trú vào thg 1, 2024
Gia đình
19 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 2, 2024
Booked this Fraser Residences Menteng Jakarta for my niece and nephew to enjoy our weekend in jakarta. Very spacious and convenient location to go anywhere in jakarta. Thank you for the good service in your hotel. Thanks for this wonderful stay👍👍👍
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Pang, Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Tài Khoản Khách
Phòng Premier Một Phòng ngủ
Lưu trú vào thg 7, 2024
Người đi công tác
2 đánh giá
2.5/5
Đăng tải vào 6 thg 10, 2024
Fairly new facility, my stay was pleasant. Location wise not that great, as it is away from the city center.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Tài Khoản Khách
Phòng Premier hai phòng ngủ
Lưu trú vào thg 10, 2024
Người đi công tác
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 11, 2024
Super spacious room and also very clean. Suitable gor business trip
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Adlina Nadiah
Phòng Executive hai phòng ngủ
Lưu trú vào thg 11, 2023
Gia đình
13 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 25 thg 12, 2023
Got free upgrade to the high floor. Room view is really great.
Dịch
Phản Hồi Từ Khách Sạn: Dear Adlina,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta
Ike Puspa
Phòng điều hành một phòng ngủ
Lưu trú vào thg 3, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 4, 2024
perfect place to stay with family. very clean n neat surely will come back for another staycation ❤️
Dịch
Phản Hồi Từ Khách Sạn: Dear Ike,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta
Alex Zhai
Phòng Executive hai phòng ngủ
Lưu trú vào thg 11, 2024
Người đi công tác
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 9 thg 12, 2024
Not Bad, can have a try for 2-3nights !
Dịch
Phản Hồi Từ Khách Sạn: Dear Alex Zhai, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Geri
Studio Đặc Biệt
Lưu trú vào thg 2, 2024
Người đi công tác
88 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 3, 2024
Nice room and relaxing environment. Convenient that the rooms have washing machine. However soem things can be improved. My toilet door couldn't close because the washing machine was blocking it.
Dịch
Phản Hồi Từ Khách Sạn: Dear Geri, Thank you for your valuable feedback. We deeply apologize for the unpleasant experience you had during your stay at Fraser Residence Menteng Jakarta, we notice on every concern you had and will follow up accordingly. Once again, thank you for your valued patronage. From all of us at Fraser Residence Menteng Jakarta, we look forward to welcoming you again. Kind Regards,Management of Fraser Residence Menteng Jakarta
mhuda1510
Phòng Executive hai phòng ngủ
Lưu trú vào thg 2, 2024
Du lịch cùng bạn bè
9 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 thg 3, 2024
Great location with spacious room. Perfect for staycation and longer stay. Comfy bed and great hospitality from the staff
Dịch
Phản Hồi Từ Khách Sạn: Dear M Huda, Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
JVDE
Studio Đặc Biệt
Lưu trú vào thg 9, 2024
Một mình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 10, 2024
Will definitely return to this place!
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Mike
Studio Đặc Biệt
Lưu trú vào thg 12, 2024
Người đi công tác
116 đánh giá
4.8/5
Đáng Kinh Ngạc
Đăng tải vào 21 thg 1, 2025
卫生：good 设施：good 服务：good
Dịch
Phản Hồi Từ Khách Sạn: Dear Mike, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta