Onomo Hotel Casablanca City Center

Extremely disappointed in the lack of customer service from this hotel. After having a cancelled flight that the airline could only reschedule 2 days later the hotel would not issue a refund or allow me to change my date of stay for my 24 hour layover in Casablanca despite their policy stating refunds could be issued in “special circumstances” which in my opinion this was as I had absolutely no way of getting into the country. When I got my new flight scheduled I made sure to give my business to another hotel close by. The photos look beautiful but the customer service is really awful which is important in hospitality.

Modern hotel convenient situated in a more modern part of the city surrounded by various restaurants , cafes , bars and shops. There is music coming from the inside patio bar. If you need to work or some silence ask for a room on the street side.

Great location and friendly helpful stuff, Will definitely be back!