Tài Khoản Khách
24 tháng tư, 2024
Upon my arrival at the hotel, I was informed that despite my confirmed reservation, all rooms were fully occupied. Consequently, I was redirected to an alternate hotel, which unfortunately did not meet acceptable standards of cleanliness. I addressed my concerns with the reception at the alternate hotel, expressing my dissatisfaction with both the room and the unsatisfactory relocation. However, the response was merely an apology, with no further assistance or offer of a refund provided. Faced with these circumstances, I ultimately chose to leave due to the lack of support and unresolved financial issue
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