Vale de Milho Village

The experience fell far short of expectations due to misleading advertising, poor maintenance. The listing for the three-bedroom villa included the following statements: "From the first-floor balcony you can enjoy a view of the lake." "Townhouses each with its own private garden and swimming pool, overlooking a natural lake with an ocean backdrop view." These descriptions are entirely inaccurate in relation to Villa No. 23. There was no view of the lake whatsoever from any part of the property. This is a clear case of false advertising. Additionally, the photos shown during booking are not representative of the actual garden and pool area at Villa No. 23. The images suggest a spacious, well-maintained garden with a rectangular pool. In contrast, what we arrived to was: A tiny, triangular garden barely large enough for a small family to use. A plunge pool, not the full-sized pool implied, with one corner cut off. A mud strip beside the pool, with dumped safety equipment at the bottom. Overgrown, poorly maintained hedges and a small triangle of patchy grass. The outdoor space was oppressive, unattractive, and not suitable for relaxing, which was one of our primary reasons for booking a villa of this size. When I raised this issue directly with your manager, Georges, I was simply told, "the plots differ" and thanked for my feedback. This response was entirely unsatisfactory, especially given that Villa No. 23 has a significantly smaller plot compared to other three-bedroom villas on the property. Additional Concerns Cleaning: We were told cleaning would occur on alternate days, but no cleaning was done during our stay. Noise: Ongoing building work nearby caused loud noise even inside the villa, further impacting our ability to relax. Overall, our family was extremely disappointed by the disparity between what was advertised and what was delivered. We chose this property with the expectation of enjoying time together in a private, serene outdoor setting — an experience we were categorically denied.

Villa are well located and very spacious, great for staying with a family with older children especially having 2 bathrooms. On the down side, we had issues with noisy neighbours, one group was playing music so loud you couldn't relax at the pool and wouldn't turn it down, in addition to loud shouting, we had to end up changing villa, which was a big hassle, but we were not going to have our holiday ruined. The villas are so close together you are practically on holiday with your neighbours and it's just your luck who you have got next to you!! We also had a problem with ants in our villa very bad in the bedroom. Our pool also had a lot of broken tiles. Very nice comfortable villa (although could do with another sofa downstairs) but we wouldn't return.

We travelled from Jersey directly to Faro. We hired a car which is around a 40 min drive. We rented a two bedroom town house with swimming pool. The accommodation was immaculate, clean, had every you need, kitchen well equipped, hairdryer, iron etc. Bed are extremely comfortable and the bathroom have great showers, the Aircon worked well, but having the big patio doors open without Aircon works welk. No bugs, just lovely. There are 5 restaurants all with 5 to 25 mins working distance.