Delirio Hotel

Outstanding service and comfort The hotel has an excellent location and a premium service. The room was clean and the has a balcony where I can drink my cup of coffee with an awesome view of the tower church.

This is the most unclean and cheap looking room I’ve ever stayed in. Not worth $160 a night. The room, shower, sink is very poor quality and with grime and rust. Cheap chipping paint. The floors and room emanate every single sound from the outside so we couldn’t sleep. There is no balcony or view. They only show you the best rooms in their photos. The stairs don’t even have hand rails which is so dangerous when walking down (I’m 6 mo. pregnant). The WiFi constantly went out so i ended up using a lot of data on my phone without realizing it. The concierge have a poor attitude about working. Look at you crazy if you ask them a simple question (we speak fluent Colombian Spanish). Won’t refill the waters in the lobby (pitcher always empty) and never brought us the juice they promised during check-In. Even when I asked for it he pitched be filled so I could have a glass of water, they didn’t want to. Even in the daytime, they’re not at their desk to buzz us in at the door. My goodness, we’ve stayed at many beautiful hotels in Cartagena for much less and better hospitality. This place was such a scam. The only exception was the nice gentleman that served us our eggs in the morning who was the only hospitable person.

Staff is great,but the hotel needs alot of work,it a bit rundown and the room are very small,The AC i think it been there since they open lol,it was just ok. Breakfast was fine,very little to choose from,but they did make your eggs for you. The service staff was GREAT all of them,very nice

Awesome staff, and centrally located. Rooms were clean enough besides a little mold from humidity. I would definitely stay again!

Property is great for family vacations. If one is scheduling to go party - this is not the place you want to stay. Visitors are not ethically allowed.

Great website not so great reality. The property is need of repairs. They were doing this during my visit. Lots of wood rot and mold. Walls were thin as I could hear neighbors talking next door late into the night. The staff was nice and helpful. Great being in the old town, but also too much hawking for my liking. As soon as you left the lobby there was someone yelling at you and trying to get something from you.