Các đánh giá Mercure Gold Coast Resort

Ánh sáng xung quanh khu nhà vào ban đêm thật tệ. Không có thang máy... hơi buồn Vệ sinh, có một số loại tóc trong phòng tắm trên bồn rửa và tường vòi sen và trên ga trải giường của tôi... Sẽ không giới thiệu

Tôi đã ở khu nghỉ dưỡng này 10 năm trước, quay lại đây lần nữa mà không thấy có sự thay đổi nào khiến khu nghỉ dưỡng trông có vẻ hơi lỗi thời, phòng trông tối (lựa chọn màu sắc kém trên gạch và thảm), giường và gối quá mềm và tất cả những gì họ có thể nói là họ không có thực đơn gối, bạn phải tự tìm hiểu. Tôi sẽ không ở đây nữa.

Vấn đề thực sự là khách sạn hơi lỗi thời và không cung cấp những vật dụng mà bạn mong đợi ở một khách sạn 4 sao như dép đi trong nhà và kem dưỡng da...bữa sáng thì tệ...về cơ bản thì đây chỉ là một nhà nghỉ có một số tiện nghi

This resort is located in a quiet and green golf area so it’s very comfortable. It takes about 15 to 20 mins to anywhere by driving in the Gold Coast area. The resort has literally everything you need (pool, golf course, tennis court and free breakfast for us). It’s not new premise though and needs some renovations soon. But things are kept generally clean and tidy. At the price I paid, it’s great value for money. My kids love this place. Will come again.

It’s a family oriented holiday resort, staffs are friendly and breakfast is not too bad with plenty of options.

Hotel offers a nice location for golfers given its right next to the golf course and everything along the Gold Coast is in close vicinity. The resort has various buildings with three floors, there is no elevator in the different buildings and you will be asked to carry your luggage up to the rooms via the stairs. The rooms itself need an update especially the bathrooms. There is no active ventilation of the bathrooms which gives an odd / wet smell to the rooms. You find a small sticker on the mirror telling you to close bathroom door after showering as fire alarm might be triggered from the water vapor and you would be charged if it sets off an alarm which is highly ridiculous and questionable. Room cleaning did not happen every day after cleaning lady once knocked at 8:15 on the weekend despite requesting even via their app which they said afterwards will not work. We found hairs and dirt on towels and new bed sheets so cleaning standards were not sufficient. They have two free tennis courts which is nice but the provided rackets were half broken and balls super old. Breakfast food is below average, no decent coffee and cleaning of dining room was bad (eggs on floor etc). Despite included, we decided not to have breakfast there after the first day. Free parking is nice. We will not stay again as it was overpriced for what it is in our view and rather 3 star standard.

Great place to stay. Family of 5, comfortable and keeps family busy, happy. Tennis courts, kids hub, pools, spas, gym were all used with no issues. Staff so great, especially the waiters, so friendly and welcoming. Great variety of food and drinks. Thank you

Not very convenient location, aircon is not great, you get what you pay for.

Nice and clean, comfortable bed.

Great room service and morning buffet

Only stayed one night , lovely grounds and lake.

Very nice resort, with a big pool under the sun. Front-dest provided great services, very helpful. Restaurant and bar had fairly tasty good, with take-away option too.

Great resort !! My partner and I had a lovely time and enjoyed using the pool and spa while weather permitted. Staff were incredibly kind and accomodating throughout our stay.

This is my second time stay in this hotel, but I am sure that NO next time because of the room service and house keeping.