Talia
ngày 10 tháng 4 năm 2024
First time staying in Indianapolis and was sadly disappointed in the hotel. Coffee maker worked 1 day of our 4 day stay and had to request a new one and was locked out of our room on the third day because the battery apparently died and took some time to get maintenance (with 2 young children that has to use the restroom, so we had to venture to find another one in lobby that happened to be blocked for cleaning. The hotel seemed short staffed as there was only 1 person serving in breakfast area on our third day, so there were multiple, dirty tables that we couldn’t sit for breakfast. When calling the front desk, we often did not get an answer and would have to ring back. Very disappointed in the overall, hotel experience.
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