Ashburnham Hotel

The man on reception was very helpful I had 3 room changes with 2 young children as telly broke in first room put in 2nd room and it smelt of sewage and the double bed was broken matress springs had gone I was the given the 1st room back and they gave me a telly on a huge stand that stood on the floor.Slept OK went for breakfast the carpets were so dirty leading into conservatory and the kitchen. The owner decided to strim the grass right outside the conservatory while we tried to eat our breakfast left most of breakfast as it was so noisy. Milk was on table before we got there don't now how long it was there. It was worse than faulty towers never again.

Our room was very disappointing- sadly everything was really in need of an update. The carpets were grubby, wall paper dated, ripped and poorly patched up, the beds were flimsy, the bathroom was very dated and standing in the bath for a shower felt flimsy. There was a different floor level half way across room, which felt liable to collapse. The thinness of walls and age of beds surely contributed to hearing excess noise of neighbours. The staff were all- without exception lovely and helpful, so it’s a shame that the hotel feels so run down.

Sunday lunch 3rd time I have tried this , gets worse every time Although we booked we waited half an hour in a queue to get our carvery , when we got to the front of the line half the options were empty and what was there was over cooked No organisation, no staff member talking to anyone in the queue Shabby interior, too hot, not worth even the competitive prices Will not be going again

Business traveller. I booked this hotel for the room service and views overt the golf course to the sea. Unfortunately I had neither. I was emailed on check day to say kitchen would not be open in the evening, I could deal with that, but gave little time to rearrange accommodation as a solo female traveller. So went hoping the surroundings and hotel would make up for it. Sadly not. The room was very dated with evident damp issues, wall paper was hanging on for dear life. Condensation internally on windows in June…speaks volumes. Bed was lumpy, and mattress very dipped. Could be such an amazing place. young lad on reception was friendly, but really needs some tlc. It was clean, but floors and beds so creaky, and you can see where they are just patching it all up. Real shame as was looking for a good priced regular stay over for work.

The hotel itself is three star bordering on two star taking into account what we paid for the accommodation. The hotel's location was pretty good for access to nearby beaches and points of interest. The hotel had a very "tired" feel to it overall. Our room was labelled as an "executive double room" ! The bed was a king size firm, well worn, mattress which was slightly undersized in length so hung over the rear of the two single joined divans). The bathroom was the most odd, a good size with newish appliances but was just wrong! The toilet was situated in front of a low window with just a form of frosted glass to conceal occupancy, quite visible from the outside albeit from the carpark over a flat roof. Probably the biggest surprise was a victorian style bath in the middle of the room which had a shower head attachment. There was no shower curtain so to use the shower head standing up the water would just go everywhere. A walk-in shower replacement would have been a huge improvement although the bath itself did look nice, and we noticed it leaked underneath after use each time! In the room there were many corners and wall paper edges etc that need some work and the carpet did come across as "dusty" and possibly infrequently cleaned. The skylight area above the stairs down to reception was pretty disgusting with flaking paintwork and a rusty veneer all round (photo). On the plus side the staff were very friendly and helpful and the breakfast eating area comfortable and accommodating. The breakfast, although limited in selection, was good (liked the thick meaty slices of bacon). So, in summary "you gets what you pay for" as the saying goes. We hope this helps with any decision making regarding a stay there. The pictures attached may give some idea of the above.

Very disappointed Sunday carvery. The Mushroom Welling was more like a Chinese spring roll.....normally the Mushroom Wellington is wonderful and full of mushrooms and cranberries with a delicious crusty pastry. But last Sunday was dire. I couldn't eat it. It was full of bits of veg and no mushrooms and the pastry was horrid. It had a spicy taste. Also I wasn't given vegi gravy. My partner and I agreed the gravy was awful, it was so thick and tasteless. But service was great, the staff are brilliant. Shame about the food, can't understand what's happened there.