Alila Marea Beach Resort Encinitas

位置在距離SD的半小時車程，如果是附近居民可以來度假比較合適，酒店設施還算新，但是周邊配套設施比較少，適合躺躺酒店，沙灘等娛樂設施也一般，這是全美唯一一個可以帶小孩的alila了吧，不推薦帶孩子，沒啥可玩的。

房間很舒適，傢俱給人的感覺就是厚重柔軟，房間設計的景觀無論在哪一側都可以看到海灣，出門就是海灘沖浪

We had a wonderful stay, very tranquil and beautiful. The check in process was awful, as was check out. When our room wasn’t ready on time, we were offered a glass of champagne and told to wait in the lobby. We went back to see a second person, again, we were told the same thing, they said they’d be with us in 10 minutes. We went an hour later to see a third person who said our room was ready, they just hadn’t told us. They just left us sitting there for an hour (hour and an half total). And as a courtesy, they said, they’d extend our checkout time to 3 o’clock the next day. When we went up to the hotel room at 2 o’clock the following day, we were locked out. Someone quickly came up and let us in, but the whole check-in checkout process was run pretty poorly. They could’ve done a much better job with that everything else was lovely

Overall, a great experience. Our check-in was scheduled for 4:00 PM but our room wasn't ready until 5:15. Not idea but we enjoyed a few drinks with ocean views at the hotel bar.

When we checked in we were given one of the worst rooms possible. It was directly over the service entry garage, had a massive concrete overhang which made the room very dark and no patio. I had bought the top tier room so this was a massive let down. I couldn't imagine this specific room was worth $1000 so I called the front desk to ask about it and they realized they had made a mistake. They said they would move us to a room we had originally reserved but it was going to be 5-10mins because they were busy. That was no problem. We waited in the lobby and 20mins later someone came up to us and said “what room are you in?” And he was incredibly frustrated and exhausted, looked like he had been running around. He never introduced himself and began to talk negatively about his whole staff who have been a mess today. He told us to follow him and he legitimately ran off leaving us with our luggage to scramble and follow him as quickly as possible. He didn’t offer to help us with our bags, let alone apologize for the inconvenience. He was more concerned about being upset and making it clear to us what a bad day he was having. It was absolutely not the welcome I expected for a high end property. We decided to lay by the pool and after 1.5hrs of absolutely no one coming over to ask if we needed anything we left. The hotel itself is nice, the new room was great, however the staff and service was not only poor but actually made us feel incredibly unwelcome and not taken care of.

Outstanding location and property. Unfortunately, the service and staff continued to disappoint during our stay. Management needs to address the training of the staff at front desk and in the restaurant. A five star resort can't charge over $800 a night for just an oceanfront location. The service needs to be more polished and competent.

Great location with excellent customer service! We’re looking forward to returning soon. A perfect environment for relaxing and enjoying the California coast.

Stunning Resort with Excellent Service and Food. Even more beautiful in person.

Excellent staff and great food. Worth every penny and a must visit!!!