Legoland Hotel at Legoland California Resort

Not coming back .. dirty room and rude staff , old rooms and old bed

The hotel is definitely a wonderland for kids. Lots of energy in the atmosphere and friendly staff. Here’s my breakdown of my review: ROOM: 4 out of 5 stars We stayed on the 3rd floor at the adventure side. The room has a bunk bed that it’s perfect for kids, and has a light beside that kids can turn on when needed. The toilet has 3 levels of seats, from toddler to adult, which is great for little kids that need to go to the bathroom. They have free juice and water available in the room plus a fridge. No microwave though. However, all floors are equipe with a microwave close to the elevators. They also include a treasure chest that you can open when you complete a scavenger hunt as well as Lego toys that kids can play with. The reason why I gave it 4 out 5 was due to the room is really dark. There’s not enough natural light coming in, and there’s not enough bright lights to turn on to keep the room well lit. BUFFET: 3 out of 5 stars The food was average, nothing special. I felt that it was a bit overpriced for the type of food we get. One thing I didn’t understand is, why have hard naval oranges available when is hard to peel by hand and you need a knife to cut it? The staff were very friendly and courteous. SWIMMING POOL: 5 out of 5 The pool is perfect for families, and the life guards were very friendly. Just a heads up. If you have a swimming vest for your kids, it needs to be to be approved by the American Coast Guard Association in order to wear it in the pool. Otherwise you will have to put one of their swimming vest on. Free of charge of course. ARCADE: 1 out of 5 stars The arcade was not up to par as it should be. Some machines were broken and kids couldn’t play. Some machines didn’t read the cards very well and just eats up your money. The worst one to play was claw machine. This claw machine company is known to make the claw loose enough so you can’t win anything. That’s why owners love to have it, it makes them more money. Just Google the company and you’ll see what I mean. LOBBY AND HALLS: 5 out 5 stars Lots to do in the lobby to keep your kids entertained. I also love that the elevator has its own discotheque. Overall, the hotel was great. My family and I really enjoyed it and we will come back some time in the future.

First time coming to this hotel and was very impressed. I wasn't really a "lego" fan, however, when coming here, I was instantly changed into decorations and theme for the hotel was fabulous. We loved that you can get a new lego kit each night after you answered all of your clues to open your safe. The rooms are nicely decorated and very comfortable. In fact I would like to make a special thanks to Jorge Ignacio I must recognize the work of this great guy that's why I write this review that really is a guy with great customer service, I give lego badges to my children were delighted. And another special thanks to a girl from the restaurant I think her name is Marissa for her great attention and dedication to her work. legoland not only has a great hotel, it has a great staff too. The big bonus is that it is literally footsteps from the park. Super convenient and we would definitely come back again.