Tài Khoản Khách
ngày 24 tháng 2 năm 2023
First year of”no Santa”so as a Christmas present for our Son in law, daughter and two grand children we booked to go away for next Christmas. They were absolutely delighted. Booking was made through *********** and confirmed for 24/27 of December 2023. I contacted the hotel after a couple of weeks to book in for our meals, only to be told there was no booking as they were closed for Christmas. I couldn’t believe it. Since then I’ve been passed from the hotel, who don’t want to know to Booking .com, back to the hotel who have accepted no responsibility for this mess. For me, the booking was made to the hotel through ***********, their agent.I was offered a self catering house as and alternative, by *********** but If I’d wanted to cook and clean over Christmas I’d stay at home. So disappointed and haven’t had the heart to tell the kids yet. So disappointed. Lynda *Please note that the drop down bar doesn’t allow for December 2023. It’s a required field so I had to use December 2022* Sent from my iPad
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