Carlisle Central

It was a lovely clean room room and the staff were delightful and very eager to help and Gracie was an absolute delight I wish staff throughout the whole franchise was as great as Carlisles team I highly recommend staying here when you are visiting this lovely city

Me and the family stayed two days over the weekend and had a great time! The rooms were cheap with access for the pram. The room was kept to a good standard and the staff at the front desk was really helpful when we needed more towels. The young woman with the blonde hair gave us a warm welcome and made the check in simple while the kids were running riot. Great customer service for a cheap comfy sleep!

Be warned, if you are in the annex building, there is no wifi, the receptionist knows this but will not do anything to help. Asked if I could change rooms into main accommodation block, told I couldn’t as receptionist would then have to clean room. Disgusting service, Premier inn are getting worse, this is the worst one so far.

Perfect stay, lovely comfy bed. All staff were very amazing and attentive!! Restaurant was great, very clean hotel and large car park! Not a long walk into the city centre so perfect location. Quiet and peaceful stay overall, will definitely be back

Perfect stay, lovely staff in both hotel and restaurant. Amazing location and close to shops and only 20 min walk into town centre. Everything we needed was there, know what your getting with a premier inn. Staff very welcoming and accommodating

All the staff we encountered were all extremely friendly & helpful. The room was clean, spacious and had everything we needed. The beds were so comfy I didn't want to get out of bed in the morning to go and catch my train. The hotel is in a great location aswell.