Private Apartment

I loved that this property had a private pool and a grill. The owners of the home was very nice and attentive to our needs.

This booking was intended for a private getaway for my husband's birthday. Off bat we were greeted by the owner of the property which wasn't an issue at all. He was welcoming at first and showed us how to get into the efficiency.The efficiency itself was comfortable and there was an okay amount of ammenities however, the lack of privacy and being able to hear others through walls, and see people in the back yard when the intended purpose of our visit was privacy was annoying. There were also REALLY bad bugs. Ants, ants everywhere. At first I tried to be understanding and I brought it to the owners attention. The ants continued to get worse and roaches started to appear. The pest issue in combination with the privacy issue we decided to go home early. When I politely brought my concerns to the owners and let them know I was leaving, they confessed to clearly having a bug problem and in the same breath said I brought all of the bugs, that I'm a liar, and that no one was home. Provided attached to this review are photos of bugs present, and conversations amongst the owners and myself (I'm the green text) The poor customer service and blatant gaslighting really ruined my trip. VRBO is working on getting me a partial refund, but as someone who works a ton of hours I won't get my time back. I wouldn't have given it this poor of a rating if they did not respond to me in such a way when trying to navigate the issues during my stay.

Amazing…. Clean, great pool, great space, would definitely stay here again.