Courtyard Biel/Bienne

Good stay. Hotel is modern, clean and nice with good amenities. Staff was efficient at checkin. Price of the stay was reasonable. We were able to park on site but it’s 6 lots at the back of the hotel. It’s a little confusing to get to the 1st time so u may want to check before arriving.

This is an excellent brand new hotel (10 months old). Located close to the old town, everything is new and modern. The room was good size with a new and shiny bathroom, clean and quiet. Good breakfast. Terrific front desk, very friendly and helpful. If you have a car you can park in front to unload your luggage. They have a few parking spots behind the hotel at CHF18 (vs CHF40 for the city parking). Ask the front desk if they're available.

This is a review of the Courtyard's restaurant Bluma - not the hotel. We were a group of 9 people who had lunch at the hotel's restaurant yesterday. The restaurant has a rather nice selection of smaller dishes (a tasting menu) from around the world (e.g. quesadillas, Bao buns, falafels, etc.). The idea is that you order 2-3 items and, if possible, share dishes at your table. In general, a nice concept and a nice looking restaurant. My issues with the restaurant: - COSTS: the costs are high, especially when going for lunch. The dishes cost from CHF 14.50 - 22.50 and a liter of water cost CHF 12. So, you are easily spending close to CHF 40 per person, assuming you only get 2 dishes. As some of the dishes were really very small, many of us needed 3 dishes. This is a very expensive restaurant, even for Switzerland. - SERVICE (1): the restaurant was empty except for our group (perhaps because of the cost issue above?). We all ordered fairly quickly, but the dishes came out staggered over the next 70 minutes. As I only ordered one dish, I sat there watching everyone else eat as mine (the Goan beef curry) came out last. Why would it take well over an hour to get all the food prepared? There was no one else in the place! And, one of the steak dishes was forgotten and had to be re-ordered, so we had a rather hungry teenage boy for awhile. - SERVICE (2): the wait staff did not understand even basic German, you had to speak French (preferable) or English with them. - SERVICE (3): we asked for separate bills by family which would have meant 5 separate receipts for our group. As the restaurant was completely empty, it should really not have been a problem. Yet, we still received one bill at the end and it was quite difficult to separate. Anyway, I hope the hotel F & B management is reading their reviews and does something to fix their cost and service issues. Again, the concept of a tasting menu is interesting and the reason we selected your restaurant. Consider offering a special lunch menu & price and please do look at the service issues.

Alles in allem ein sauberes Hotel👍 Warum 3 Points Frühstück hoch angesetzt 27.- und spärliche Auswahl Sehr laut direkt neben dem Gaskessel 👎👎 Menüauswahl ok! An der Reception wurden wir mit unfreundlicher Auskunft bedient👎👎 Die junge Frau mit Brille immerzu am Handy ein No go ! Preise Bar zu hoch Tipp In der Nähe viele kleine Restaurants

Dans le cadre d’un congrès, j’y ai passé une nuit, très bel hôtel avec une déco sympa dans le lobby, chambres propres et moderne. L’hôtel se situe juste en face du palais des congrès, très pratique. Je recommande cet hôtel si vous venez participer à un congrès à Bienne!

Environnement glauque. Hôtel trop aseptisé, rationalisé donnant l’impression d’être dans une clinique. Sans personnalité. Chambre spacieuse, grande télévision et bonne literie. Difficile de se maquiller en raison d’un miroir trop éloigné. Pas de sauna, petit déjeuner quelconque jus d’orange chimique, pas de fromage blanc, de bircher et œufs artificiels mal cuisinés. Bar intégré dans le restaurant et le petit déjeuner peu accueillant. Aurait mérité l’avis d’un spécialiste. Formalités d’accueil longues, personnel non formé. J’ai passé ma deuxième nuit au Mercure, retrouvant un environnement et un accueil chaleureux, un sauna, un bar de nuit au top et un petit déjeuner digne de ce nom. Il n’y a pas photo.