Castle House Hotel

酒店服務很好 早餐品種雖然不多 但很有英國風的感覺 唯一缺點就是 酒店只有兩層 帶著行李上樓梯會有點麻煩 因為樓梯位置比較窄

It's a great place to stay. We had a large, clean, comfy room with a huge bed (No 8). We enjoyed an extensive continental breakfast. The staff were all very friendly. It was a short walk to all shops and sights. Would definitely stay here again.

Short walk to city centre and on-site parking. But, located next to a busy roundabout. Poorly maintained building, dirty and damaged equipment in room. Moved by staff, but second room not much better. Breakfast very basic, even by continental standards.

I would call this an over priced bed and breakfast not a hotel. Plus = free parking and easy walking into city. We were in a large family room which was light but the hotel is on a busy roundabout so noisy with the window open. Shower had plenty of hot water. Now the negatives! Entering the building the reception desk is so high it's difficult to tell if anyone is behind it. Only a poor continental breakfast. Breakfast room is small and one table is almost in the doorway so constantly leaning from one side or the other enabling other people to pass. Little evidence of staff and noticed one family had to clear their table as no member of staff available. No fresh fruit only tinned, only full fat yoghurts. Cereal came in small boxes and limited choice. Had to ask for toast and think they use the cheapest bread they can find. Paintwork needs redoing as very chipped and an odd assortment of pictures. Not a happy experience

excellent service all round. the staff were helpful and polite, always available to answer any questions. Room very nice and clean. the only thing lacking was a mini fridge. Nice garden and surroundings. location great for city centre . hotel car park was a bonus in Canterbury.

I, my husband and two children stayed here for one night towards the end of April for a weekend trip to Canterbury. We had the ground-floor family room immediately to the right of the entrance in the additional block - it was a fairly big room but a little tired. The window looked out onto the front car-park of the hotel which I was concerned would be a problem for privacy/visibility purposes; it turned out not to be too much of an issue but I would suggest a blind would be better than the lace curtain it's currently furnished with. The bathroom was quite small and could have done with an update, the tap was difficult to turn off and ended up dripping constantly through the night which was an obstacle to our sleep. We had to get up in the night and try to tighten it - we did mention this to Reception the next day so hopefully the issue is sorted for future guests. One positive was that our room was close to an additional bathroom off the corridor on the ground floor so we were able to use that for our children and didn't get caught up in a family queue. The bar area to the left of Reception in the main building was also very pleasant with lovely picture furnishings referencing literature and comfy sofas, a good pit-stop for planning your day in the city. The breakfast was adequate but for the price of the accommodations I would have expected a hot, full English. We were disappointed & I'm not really sure why this can't be provided for guests? although certainly the morning shift seemed short-staffed: the tables were not cleared from the previous occupants' in prompt time and couldn't order a pot of tea easily. Whilst the accommodation and breakfast were lacking somewhat, we did feel that the history of the hotel and the heritage of the immediate area were really intriguing and elevated the experience of staying there. The hotel is located next to the Worthgate, part of the old Roman walls surrounding the city and right opposite the main entrance are the old ruins of the Canterbury castle (unfortunately entrance is prohibited and the ruins are in disrepair, such a shame). The original building is a mixture of architectural styles and ages and can be clearly seen from the date plaques in the very pretty walled garden which is well worth visiting during your stay at the hotel. It was like an enchanted garden and our children loved exploring and climbing the stairs to the little terrace surrounding the bay window (please note they were under supervision!) The hotel is also a short walk to the beautiful John Danes Gardens and the Mound (a former Roman cemetery), a huge bonus as this is a gorgeous part of the city and very relaxing to stroll through. If you like history and places with a heritage character, you may very well prefer this hotel to another option in Canterbury.