Hotel Pironi

The room that we were given was not one of the rooms pictured on the site. It was not close to the standard we expected. There are nice looking rooms but you do not necessarily get one. The excuse was that the pictures are a ‘general impression’. No compensation was offered. They then tried to make out we were a no show to ***********. Beware.

After seeing the rooms advertised on the hotel website, we booked in early January, & specifically asked for “a beautiful one with lake view” for 3 nights. It was for the special occasion of our 42nd Wedding Anniversary. The hotel is in a good location & the old building itself was lovely. But when we were shown to our room it was dark, and very plain - nothing like the photos of the other rooms on the website with their ornate ceilings, antique furniture, lovely colours and quirky details. But the biggest disappointment was the view: it looked out over rooftops and tv aerials of the backstreets, & there was only the tiniest glimpse of the lake. We asked for a nicer room with a proper lake view but were told by the receptionist that they were already booked. After much pushing, she showed us 2 other rooms which were tiny and even darker, and which looked out onto the brick wall across the street. We declined these. The receptionist called the owner (who didn’t speak English) who then arrived out of breath, and confirmed no sorry there was nothing else. They claimed that they had sent us an email saying there were no lake view rooms available, but that they would “try” - but we never received that or we would have cancelled the booking, because a proper view of the lake was most important to us. We were so upset at their attitude that we decided not to stay there at all, and having eventually found another hotel nearby (after a lot of stress & extra expense, as it was such short notice) told the receptionist and owner that we were leaving as we had not been given the room we had requested, & what could we negotiate by way of a partial refund? The owner very rudely and bluntly just shrugged & said through the receptionist “nothing”. We were quite taken aback at her attitude: she didn’t care that we were upset; she didn’t care that it was our Anniversary, and there was absolutely no attempt to offer even €1 as a gesture of apology. We left our phone number and asked her to consider the matter, and to ring us tomorrow, but she said “the answer will be the same.” The receptionist started to say “perhaps if you come back another time we can see what we could do….” But the owner stopped her. I would NEVER go back to that hotel in a million years, and I would advise anyone who books expecting to get one of the lovely rooms on the website to be very careful, in case they get ripped off too.

Great hotel direct in the city centre. Close to wounderfull shops, the harbour an nice restaurants. Big beautifull rooms and a lovely service. The rooms are well equiped, clean, with minibar and you don’t miss anything. One of the most beautifull an cosy hotels we have had.

Hotel Pironi is a beautifully refurbished work of art. Years ago I remember walking by the hotel when it was still closed. So happy it has come back to life. Lovely accommodation, fabulous location, helpful and knowledgably staff. Wonderful stay and can't wait to return.

Hotel Pironi came highly recommended from several U.K. travel blogs and broadsheet magazine reviews. The high praise was not misplaced. This tiny (16 rooms I think) little boutique hotel in an ancient conversion just a few steps from the lakeside boardwalk delivered in every regard. Hotel parking is a five minute walk away on cobbled streets, but free, easy to find & secure. The welcome was friendly and my room was ready by 2pm (I had only travelled 20 minutes up the road from Cannero Riviera). I had one of their roof top rooms (room 3) that was split over two floors. The main room, with a large comfortable bed and storage led out onto the rooftop / side terrace that gave wonderful views of the lake, despite the hotel being set back from the actual lake (Cannero is on a slope down to the lakeside, so you look over the surrounding rooftops). Upstairs was then the spacious bathroom with a wonderful ‘monsoon’ shower. The room was also air conditioned. Breakfast downstairs each morning was a wonderful buffet, with a full selection to choose from. Otherwise, the hotel had no bar or restaurant. Not that this was a problem being right in the centre of Cannero and all of its lake side bars & restaurants. The amazing building, the friendly staff and the small, boutique nature of Hotel Pironi make a real gem well worth a visit.

Excellent and beautiful hotel, great location. Everything was perfect. Room very clean and comfortable, good bathroom which was up some stairs. Breakfast was really good. Staff very friendly and helpful. Parking nearby in secure car park. Would recommend and stay again. Thank you.

Stayed in this hotel 12 years ago on a business trip and returned with my wife for our wedding anniversary. Stayed in room 3 which has a terrace overlooking Lake Maggiore. Very welcoming staff at check in and at the incredible breakfast included in the price. Reception also provides restaurant recommendations and arranged bookings. Cannot fault this hotel, we will return.

Hotel Pironi is in a converted monastery in the centre of the old village. It is fifty yards back from the waterfront, which means one is spared the noise of the night-time 'musicians' who patrol the waterfront restaurants. A quiet night's sleep is assured. My room was spotlessly clean and quiet, with a well-equipped, modern bathroom. Breakfast was excellent. The staff were all charming and most helpful. To visit the Borromeo Islands or Santa Caterina del Sasso a thirty minute bus-ride to Intra or Pallanza is required (ferries from Cannobio take rather too long, and are inconveniently timed), but I thought this was worthwhile in order to stay in Cannobio, such a quiet charming village. One day I went by two buses to Locarno in order to ride the Centovalli mountain railway to Domodossola, returning thence by train to Verbena and then two buses to Cannobio. It may sound complicated, but it was quite staightforward. Timetables are all available on-line. Hotel Pironi was very good value for money. Highly recommended.

We have been to Pironi multiple times and every time we simply love it. This time as a family with our two-year old daughter and again what a lovely place! Everything we asked for her, crib, high chair in the restaurant - all there, well prepared. The hotel itself and the room is very clean - rarely seen such a clean and well maintained place! Well done! The breakfast buffet is very nice and attentive and friendly staff there. So if you are looking for a place to stay, no need to go anywhere else than Pironi. Beautiful rooms, a very nice „living room“ to relax after a long day and simply perfect experience in all aspects. Thank you Pironi team, you made and will make us come back to Cannobio again and again 🙏