InterContinental Presidente Cancun Resort

Intercom Lots of beach beds and umbrellas,extremely clean,not designated so ppl from other properties come and use it,waiters constantly offer food/drinks NOT free 100pesos for corona,food more than back home in Canada roughly 300pesos for wings or burger or chicken *****s. Freshly baked fish 750Pesos/kg, 3 tacos-300pesos. Tiny buffet if you think you gonna have rows and rows of food think again,MayBe 20foot long buffet,EXACT same food for 10 days(brutal).One person working @ omelette station with min 12min wait.Even though it was prepaid breakfast they make you sign a receipt 1100Pesos, couldn't figure out why, so after 4th day we were getting ZERO service, yup wouldn't even offer a cup of tea/coffee,ended up figuring it out,they expect 10% tip on the 1020Pesos(cost of breakf for 2ppl) so 100pesos each time you eat(NOT joking),so our 20-50pesos tips WERENT enough! For dinners we ALWAYS go off resorts when in cancun cuz there are soo many great options,this hotel is not walking distance to any restaurants like Harry's, Mono, Ilios,but bus station is right outside (12pesos each way) Room facing Lagoon which is main road,can hear EVERY car, person talking,so noisy day and night,plus our room was next to janitor's room so in and out slamming door and talking on a radio from 6am till 6pm(BRUTAL!)shower is large,sink over floating, mattresses rock hard but sheets are super white,AC worked well, 2pools,restaurant and pool bar empty.Lots of beds avail, Check in/out super quick and front desk people are Extremely helpful! So there's gas station across the street beer is 25pesos, there's supermarket 7min walk beer is 15pesos and has fresh Fruits,liq,jugs of water Basically if you looking for Mexican experience ALL inclus,cheap food/drink this is NOT it! If you looking for quiet getaway with prices on higher end but still be in Mexico this is the place for you! If you looking for same sand and all inclusive def need to look else where unless you don't mind grocery shopping on your vacay. Would I come back to this location-I doubt it,just doesn't make sense to me in sense of México experience!I def don't feel like spending more $ than I do @ home

I loved this place.

All the staffs are trying to keep the facilities clean and nice at all times and come to room for refilling what’s wasted in the room. Good breakfast and beautiful pools with beach view.

Fantastic property in terms of commons areas. The rooms are pretty outdated and have an adjoining room which feels very unsafe. The pool and beach and breakfast is very good. If I was to give rating in terms of rooms no more than 3 star common areas are a 5 out of 5.

This was an excellent experience. Location, pools, beach, buffet breakfast, room, cleaning, coffee maker in the room. Every member of the staff was so attentive all the time. We loved this hotel.

The facilites in general are very good. And the costumer service is excellent 😃

Intercontinental are always up to standard. Room is ok. Close to nightlife area. The stuff is amazing and welcoming.

Good location good hotel. Like it

Very nice location, beach front walking distance from the hot spots such as cocobongo. Easy parking, nice pools areas and also beautiful gardens! The reception is quite large with a amazing perfume in the air! The room space is very fine, also are their amenities (highlights to the Nespresso machine in the room). For the room I would just add a glass door on the shower (because all the time the splash water will get the toilet wet). The gym is very nice and well located! The staff gives you good attention but most of the waiters are just pushing you for the tips (tips should be the result of a good service, but not the goal for the service). The prices for the drinks and food are very expensive, and even inside the restaurant in the dinner, they gave us the wine in a plastic glass, really not suitable for the high price for the wine! I recomend this place very much if you are looking for a reasonable price but nice hotel, just find someplace else for your dinners and make your money worth. The beach had lots of sargazo, so we couldn't enjoy the sea.