Condos Inside an Ocean Front Hotel Resort

the room was spacious, no balcony or ability to open a window. Towels were limited and we had a large group, towel service was extra $$ and had to let them know days in advanced. We also saw big cockroaches in our room also.

The location is pretty convenient. The beach access is superb! We booked this unit as it was equipped with a kitchennet and a washer & dryer. The resort is dynamic and has several activities taking place almost all the time. It keeps families busy. There were areas getting maintenance during the time of our visit. We could hear heavy wall pounding one day and there was exterior wall maintenance done during our visit. It didn't interfere at all with our activities. In terms of the unit we stayed, it had several ammenities we needed. Some of the furniture needs basic adjus**ent tightening screws and small things of the sort. A mattress in the room with two standard beds needs replacement due to wear and tear in its interior parts. It sinks and squeaks when you sit on it. The bathroom pill used for the restroom odor control is too strong and noticeable through the unit. The washer and dryer is very helpful. It only gets too loud in the drying cycle. I noticed there were extra fans in the closet. We didn't used them but it was thoughtful since we visited close to a heat wave hitting the region. In general, the owner and staff were receptive to our needs & offered quick feedback. The hotel staff were very nice.

Park Royal has the best beach, the condo needs a lot of improvements and upgrade, towels were old and stained

The power went out in the room. I asked the front desk for help, but they only told me to contact the owner of the room on my own. In the end, my family spent the night without electricity. Our children were frightened by the dark room. This is the first time I have experienced such an unpleasant experience. I cannot recommend this hotel to anyone. I believe I am entitled to a refund.

I didn't like that the staff didn't treat you the same as if you where reserving from the actual resort. Because reserved from ******* they weren't as friendly. Like we didn't belong there. Also, didn't like that the itinerary didnt say the condo wasn't called Ocean Front. Its actually called Park Royal and we drove past it a few times and even asked the gate attendant, and they said it wasn't there, when it actually was. Very confusing and frustrating!

Area around the property is good, but the condition of the apar**ent is not that good. Location is perfect for beach and outdoor pool.

Next to Mall and food places😋

Hot room, AC unit leaked right in top of counter top and damage my rented car key that I had to pay $700 out of pocket to get replaced. Couldn’t keep the AC on because it leaked. Washer and dryer didn’t worked either.

Appreciated the helpful staff and front desk attitude.