Les Manoirs des Portes de Deauville - Small Luxury Hotel of the World

This hotel is promoted through social media and its website as a top four-star establishment. Naturally, that comes with a price tag, which we were happy to pay in our enthusiasm for a few days of the promised luxury and comfort. Unfortunately, the reality was a major let-down. The room we were given was well below standard. It was small, poorly furnished, and certainly not worthy of a four-star rating. It felt more like a budget showroom than a premium hotel room – more “Ikea Ville” than boutique hotel. The bathroom was far too small and hadn’t even been properly finished. The bed was undersized and, with its creased and carelessly thrown-on bedspread, didn’t feel the least bit inviting. Storage space was practically non-existent: the tiny wardrobe contained not only the minibar but also the safe, leaving no room to hang clothes properly. Overall, the room was incredibly uncomfortable and absolutely not in line with what one should expect from a four-star hotel. When we brought our concerns to the management, we were met with complete indifference. We were told that “everyone else is happy,” and no effort was made to address or compensate for our dissatisfaction. In fact, the attitude we received bordered on arrogance. Just because there’s a large garden and a swimming pool doesn’t mean a hotel automatically deserves a four-star rating. Luxury is about quality, comfort, and service — not just appearance. We will certainly not be returning, and we consider this kind of hotel management to be deeply unprofessional and exploitative.

Les Manoirs Des Portes De Deauville is a lovely hotel to stay in the. Ormandy area. Staff was friendly , professional, and knowledgeable. Breakfast was plentiful, fresh, and tasty. We thought the location might be an issue, but it turned out to be the perfect launching point to see all US landing sites along with British and Canadian sectors. We had a meaningful visit to the region helped by staying in a first-class property.

The hotel is overall very nice. We had a problem from the day we arrived of there being a smell of damp or mildew on opening the door to our room. Despite highlighting this everyday to the staff we were told there was no smell! The staff are not friendly except for the nice guy who checked us in. There is now a humming in our room from behind a locked door in our room which we are still waiting to be reviewed by a very rude receptionist. If you are going to stay here request not to stay in room 501 as, until they fix the ventilation, the room will continue to smell. We had booked a superior room as did our friends and theirs was very good so not all rooms are problematic. We enjoyed the breakfast and the grounds are lovely

Lovely place with great gardens and pool …. Very relaxed experience.. nothing to complain about. Make sure you realise no breakfast included in price. Improvements in hot breakfast choice in food would be appreciated as would a restaurant serving an evening meal. But overall very chilled

Nice hotel, attractive gardens Clean comfortable rooms and good food. One weakness is poor service and staff.

despite complaints. Shower was not fixed, room was ready too late despite timely arrival. No towels for third person in room, also on second day despite complaints. No compensation by front desk for drinks despite late readiness of room and felt like front desk was not and did not feel responsilble or allowed to arrange for compenstion.