Relais Il Canalicchio Country Resort & Spa

Bellissima location, strategico per visitare i dintorni todi deruta ecc..stanza comoda funzionale e spaziosa , staff gentile competente e disponibile ristorante ottimo colazione ottim ci torneremo volentieri

Had the pleasure of spending a night here whilst house hunting in the area. Very welcoming, friendly staff and such a beautiful location up in the Umbrian hills. We had a garden terrace room which at sun down, had the best views to die for. A couple of Negronis on the terrace and then dinner in the restaurant. Best cinghiale Raghu and the smoothest bottle of Chianti. Very charismatic setting and location and topped by a good night’s sleep! Only fault was the Luke warm and tired shower fittings. Other than that, 100% recommended!

When I saw this place online, I decided that it was the place where I wanted to be. It's rare to find a hotel where the reality is much better than the pictures! Well appointed room, great breakfast, stunning location. And, on top of that, a superb service: it's unusual to find such committed and warm people at every level, from the maid, maintenance, waitress up to the front desk. It has been by far one of the best stay in the last years. However, perfection is not of this world: due the the unusual hot weather, our A/C was struggling. They tried everything, several times, unfortunately to no avail. Despite this inconvenience, I am strongly recommend this Hotel.

Do not recommend it for the service received Nice location and facilities but real bad service: the room was not properly cleaned and we had to call them again; the key got stuck and could not open the door; the restaurant closed at 14:00 but nobody told us at reception but mislead us into beñieving that we could have lunch there, then it was too late as at 13:45 we we allowed to seat but then we were denied service and no apologies from the staff; the hotel is also clearly understaffed and difficult to find help.

This relais has a magical setting, high up on the hill and the building is an original 500-600 year old town that they have converted into a castle full of rooms and seperate apartments. We stayed only one night with our two young children in a classic room and it was very comfortable. We were shown a superior room that was just beautiful and spacious with a lovely Juliet window looking over the castle piazza. We only chose the classic as it had an upgraded air conditioner on a 36 degree day otherwise we would have loved to stay in the superior. The price is exceptionally reasonable, of course the rooms are not contemporary as they are decorated more old fashioned to fit in with the aesthetic of the castle. Hubby and the kids had a marvellous swim in the lovely pool that overlooks a view beyond unbelievable, while I watched with a few lovely vinos the bar had on offer. Breakfast has plenty to choose from and is also on the terrace with this picturesque view. Staff were friendly at all times. Check in and check out were easy. You definitely need a car to get here. We would love to come back next time for a few more days to enjoy the castle and area more.

We planned our wedding at the Relais il Canalicchio with close family and friends. Overall, we had a very pleasant experience, very clean rooms, good breakfast, good options at the restaurant, lovely 360 views. Francesca thoughtfully helped us plan our wedding taking care of all the requests we had and helping with menu, flowers, music. She was very nice to have a couple of videocalls with us prior to the wedding in order to meet and discuss all the details. She even helped us with flowers, music etc. The rooms were lovely, the terraces had a great view, the tower room was also nice, only we had a bit of bad luck as the night prior to the wedding there was a big thunderstorm that caused a minor flood in the tower room which led to an electrical power failure and caused a delay in the wedding schedule. The staff was very friendly, especially one of the waiters named Hamza who was really cool and tried to accommodate all our requests, despite his superior, a woman named Sandra, who did not want to serve us after midnight and was rude to us repeatedly, even though we did not make any disturbance. Would recommend booking a couple of days here for your special event or for a retreat get-away.