Hotel des Etrangers - Special Category

We thoroughly enjoyed our stay at Hotel Des Etrangers - a small unique boutique hotel. The staff are excellent - friendly, helpful, and personable. The daily breakfast is superb. The hotel is located amongst a vibrant restaurant/bar/ shopping area and within walking distance to the local ferry and attractions. I would not hesitate in recommending this hotel for a stay. Noise from other venues in the evenings can be an issue but it did not concern us.

Perfectly located hotel close the the ferry over to the peninsula. Ottoman/antique/french mix of decor. AC units could do with a bit of an overhaul as they were not very powerful but other than that the facilities were good. Service very good, owners/staff very helpful. Parking is over the road from the hotel and is to be paid for but reasonably priced. The hotel organised a battlefield trip for us too. Easy walling distance of a number of seafront restaurants. Small balcony with a view of the sea from out room. Only negative was the noise from a nearby nightclub which the hotel have no control over.

A very big problem occurred. I filtered for accommodations with kitchens and selected this room, but it didn't actually have a kitchen. When I checked with the staff, they said that the English version of ******* doesn't state that. That can't be true, and when we checked together, it was clearly stated that there was a kitchen. The staff called the boss and had him report the whole story. The boss's response was terrible, and in the first place there are no kitchens in the hotel category. Is there such a hotel? I was insulted. Of course there are such facilities, and I told them that it was a mistake on the hotel's side because I had filtered for kitchens. They replied that it was Expedia's mistake and not the hotel's problem. It's wrong to pass that on to the customer. When I protested that I had already purchased the ingredients, I was told to go to a seaside restaurant and have them cook for me. This was the first time I had heard of a hotel that responded like this. I gave the ingredients to the staff as a gift. It was a very unpleasant and painful experience. Finally, the shower drains poorly and wastewater accumulates, but this is a minor issue compared to the previous one.

We booked for 4 nights as part of a one month holiday in Turkey and requested a quiet room but alas despite having a great location the hotel is a little run down, ac units very old and noisy, tiny rooms and worn out bathrooms. All of this would have been ok but the noise from adjacent night clubs from 9pm to 3am every night was unbearable… impossible to sleep. After one night we checked out at 8am but the hotel management absolutely refused to consider any refund. They have conveniently put in place a non negotiable no refund for any reason whatsoever policy. We payed 300 USD for 4 nights so have lost 225 USD. Even though we selected pay at property these people charged my card full amount 3 hours before we even checked in so we had absolutely no choice. Do not stay here. The owners are completely aware of the noise problem but through their policies make it the guests problem not theirs. The front desk team said that every guest complains about the noise. Do thoroughly check every review you can about this place before you think about booking here. 3 weeks later the owners are sending bad replies to us about our complaint.

Tarihi bir otelde kalmak istemiştim bu nedenle tercih ettim. Otelin her yeri mis gibi beyaz sabun kokuyordu, eski ama restore edilmiş tertemiz bir otel. Tüm çalışanlar güler yüzlü ve çok ilgililer. Otelin konumu geleceğimiz yerlere çok yakındı, bu nedenle hiç araç kullanmadık. Kaldığımız oda Deniz manzaralı, sabah mükemmel bir manzaraya uyandık. Tekrar yolum düşerse ise yine geleceğim.

Denize bakan odada sabaha kadar sokak gürültüsü bitmedi. Uyumak sorun . Havlu çarşaf vs oldukça eskiydi kenarları ipliklenmişti. Kaldığımız oda havasızlık veya başka bir nedenle kokuyordu.