Hotel Petit Cala Fornells

It’s not a 5 star hotel . It’s kinda poor 3 star , rude staff and not very nice food …but the sea is lovely the only thing that you can’t have a proper sun lounger because hotel is lacking those and also they are all reserved …cleaning in the rooms is not proper

A lovely ten days at this very relaxing hotel. From arrival to departure nothing was too much trouble. The room was well equipped and spotless with a balcony and sea view. The restaurants were good with a good menu selection and the bar very friendly. The various pools were well maintained and offered great views.

Breakfast very poor. Cheap quality and “buffet” not as advertised in photos. Wasps swarming breakfast which hotel staff feed with mouldy old meat left to rot in the sun. No concierge available to help take luggage to room. Room dirty with mosquitos squished into the walls. Bed uncomfortable. Light switches filthy with brown stains. Bathroom has no ventilation, windows or extractors making it smelly and mouldy. Hair dryer filthy, not usable. Shower has very low water pressure and temperature jumps from hot to cold. Pools filthy. None were cleaned once during my 7 night stay. I wasn’t able to use the pools as they were too dirty. Riddled with algae, sand, rust and dirt. Indoor pool was even worse than outdoor in terms of cleanliness. Communal outdoor showers also very dirty. Wouldn’t touch them with a barge pole. Decking outside damaged with wooden beams sticking up in the air. Trip hazard and very unsightly. Relaxation areas are tired and in need of refurb. Sun loungers must be 30 years old. Dirty and uncomfortable with many broken or damaged. Steam room doesn’t work. Sauna dirty and ancient with no scents to add to sauna coals. Hot tub is a warm bathtub without working functions. Communal areas and corridors inside hotel are filthy and riddled with holes and exposed electrical wires and sockets. Very hazardous. Gym equipment is from 1970s and needs replacing. Not a usable gym. Outdoor stairs to road do not have lighting making the journey up and down very dangerous. No staff available for refreshments or snacks. There are no waiters available near any of the pools. Once you’re in there it’s like a prison in terms of services offered. Reception often unmanned, no lifeguard or staff ever seen in the hotel. This place is really poor. This is not a 5 star hotel. It barely warrants 3 stars. Having made numerous complaints they are not cooperating, have not responded to me and aren't offering any form of refund or compensation. I will be taking legal action to get my money back. Hotel is not as advertised online. Misleading photos and information with many of the facilities either not working or too dirty to be usable. Food prices are astronomical for poor, cheap produce. Nothing is homemade. Shocking hotel.