Wingate by Wyndham Calgary Airport

The service I received was nothing short of appalling. Due to a system glitch, my booking was made for the incorrect date, and I was unable to cancel or amend it. Despite promptly rebooking through the same platform and at the same hotel, my request for a refund was outright denied. While I understand policies are in place, this level of rigidity felt deeply unfair and, frankly, inhuman. The customer service team was completely unhelpful, offering no meaningful assistance or solutions. Adding insult to injury, the hotel itself had initially indicated they would honor the refund request, only to later backtrack or be overridden by the platform. This experience has left me extremely dissatisfied, and I would strongly advise others to avoid booking through this platform. If you must book, I recommend going directly through the hotel’s website, where you may find more flexibility and reliable support. Save yourself the frustration and choose a service provider that values its customers and understands the importance of fairness and empathy.

The hotel is a standard one for the price with good facilities and excellent customer service. I will always use the hotel.

The location is good. The room is clean and nice. But there is not enough space for Breakfast.

The room is clean and staff was very kind and helpful. Shuttle bus runs every 30 minutes, and it was convenient. Breakfast was simple, but it was not bad. I recommend this hotel.

Great location, clean with full amenities. Spacious with great shower.

Everything was great - clean rooms, comfy bed, great breakfast, convenient shuttle to airport, very friendly and helpful staff - EXCEPT, in a hotel with “no smoking “ signs all over, we opened our room and were greeted by a very strong smell of cigarette smoke. We arrived after midnight and had to leave early, so I did not request a different room, and boy do I regret that decision. I had the worst night of sleep ever- the smoke smell was so strong. So if you plan to stay here, be sure you don’t get room 217, and ask if the room you are assigned was ever a smoking room. That’s all I can figure is what happened here. I would be very leery of staying here again based on what happened, and in spite of all the nice amenities the hotel offers.