Tài Khoản Khách
14 tháng sáu, 2023
Today (06/13/23) I got a very bad experience in the front desk. We checked out the room before 11am. But my kid found that she left her most favorite toy in the room. So I went back to the front desk and asked if I can go and get the toy. One of the front desk staffs kept telling me that it is 11:02am and has passed 11am so I can not get in the room and get my kids toy! It is ridiculous and unreasonable. I travel around the world and it is my first time to meet the situation like this. It just passed checkout time 2 minutes and I can not get my stuff I forgot taking with me in the room!!! I argued with her badly and finally she agreed to allow me to go into the room and made a pass card for me.
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