Tài Khoản Khách
ngày 22 tháng 6 năm 2025
If I could leave 0 stars i would. Avoid this place at all costs. I don’t usually leave reviews, but GHT Hotel Maritim in Calella deserves every word of warning I can give. From the moment I arrived, I felt like a burden for speaking English. The hotel claims to be English-speaking, but I was constantly looked down on and even laughed at by staff who couldn’t understand me—and then mocked me for it. It’s one thing to struggle with a language, it’s another to humiliate your guests for trying to communicate. The food? Imagine a school cafeteria where no one wants to be. Miserable atmosphere, joyless staff, and food that makes airplane meals seem gourmet. There’s no bar open at night. If you want a drink, you’re forced to wander over to the “parent hotel” bar next door, which is equally uninspiring. Now for the worst part. In the early hours of June 20th, I was spiked in the city centre. I managed to make it back to the hotel and collapsed on the bed, extremely unwell. I vomited on the sheets—a scary, medical emergency. To his credit, the night receptionist (the only kind person I encountered here) called an ambulance. The next day, instead of checking if I was okay, I was summoned to reception and scolded like a child over the soiled bedding. I was told I had to pay 55 Euros for “damage” – despite it being due to an uncontrollable, emergency medical situation. When I asked to see the policy that justified this, they said there wasn’t one – but they’d make one up. One of the managers even snapped at me, saying, “You’re not in England, you’re in Spain,” as if I wasn’t fully aware I was on holiday. Rude, condescending, and utterly unprofessional. From that moment on, I was treated with visible disgust for the rest of my stay. No empathy, no customer service, just cold stares and judgment. To make matters worse, no one came to clean our room for the remainder of the trip after the emergency incident. It felt like we were completely written off as guests the second we raised a valid concern. Abysmal hotel. I love Calella and will happily return to the area – but never, ever to this disgrace of a hotel. I’ll be warning everyone I can to steer far clear of GHT Hotel Maritim.
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