Tài Khoản Khách
ngày 7 tháng 2 năm 2023
What a dreadful experience. We arrived after 35km on the Camino. The on ********** promised Restaurant was not existing. Afterwards I realised that i was already charged on my credit card(without my agreement). In addition i was charged 440 EUR extra by accident. Hopefully I will receive the refund soon. The employee Maria really tried to assist and reached out to the manager Paula. Paula promised to be there in 1 hour (never came) and we agreed to cancel the reservation. During the hole process, the manager hung up on me once and was not very helpful and even hostile. Finally we left to another hotel. Half the price, with food and friendly people.
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