Aqua Marina Beach Cottages

We had rat in our cottage. Stayed for 4 full days but very poor room service. 4days no change of towels, to basic toiletries, no room cleaning, after telling them again and again. very limited breakfast options just 2-3 options. Wil kids its very difficult in such properties. And cost they charge against the services they gave were zero. no maintenance of cottages at all.

Guys choose these over priced and terrible cottages with zero services only if u wish to spil ur stay and love RATS in the rooms. We had booked 2 rooms and stayed here for 3nights and 4 days (6 room nights) out of which only once the room was cleaned. No toiletries were provided..... we checked-in in the morning and only after asking for toiletries we received it at 7 pm..... There were no mats in the room. In one room v got the mats again after multiple reminders by the end of the 1st day and 2nd room we didn't get till v checked out. 🙃 These cottages do noy hav inhouse intercom and there is very low mobile signal theoughout the resort premises...and zero connectivity inside the rooms.....also the WIFI disnt work tgroughout our stay 😢😢....So every tune we had any requirement we had to go out of the room search for the mobile connectivity and then call at the reception or had to visit the reception (twice or thrice for one requirement). When it was raining cats & dogs we had to stand in the balcony and get wet and call. Also, there were no towels in the room. After requesting 3-4 times we got it only after 2 hrs of our checking-in and they were never changed through out our stay of 4 days. Eventhough, i belong to hospitality background, we choose this resort because Mr./Mrs. Owner of this property was well known to one of my co-traveller and as We were lady traveller's, travelling with 2 kids (2 & 4yrs old) so we were only looking for secured place with good services where we can enjoy with the kids. Else, i could hav booked in any of HYATT, TAJ OR HILTON properties under FRIENDS & FAMILY category with almost the same price which we payed here for ZERO SERVICES AND RATS IN THE ROOM. Guys I had experienced the worst hospitality ever in my lifetime till date here. At night we were mopping the floor of tge room ourself.... as the kids were with us and the rooms used to get sand from the beach as the property is next to the beach. Even if anyone had booked the stay here ... plz cancel and take ur refund back and better than this could be to stay in any of the 1star hotel. Humble request to the Owner of this property to look into this and do not spoil the vacations of traveller's by giving ZERO services and COMPLEMENTARY RATS in the gust rooms.