JamesT220398
ngày 19 tháng 8 năm 2024
I’m sad to be writing this review purely because I wish we were still enjoying our wonderful week at the Protur Bonamar Hotel, but all good things must come to an end. Myself & my fiancé, Emily found this hotel when we sat down with a travel agent. After scrolling through a few options, we spotted the Bonamar and the pictures drew us in immediately. Stunning scenery, the ideal location for walks and restaurants, modern rooms, great facilities and in house daily entertainment. So as for the actual week, to start with, there has to be a number of names who deserve their fair share of praise! Firstly, on reception, Victoria. Wessex received a lovely welcome from her on arrival, with a complimentary drink which was a lovely touch. After a long, tiring day of travelling Victoria’s warming smile and clear explanations of how the hotel worked were just what we needed and helped us feel at home from the get go. Thank you Victoria! Then you have the bar and restaurant staff! Mariano - The Restaurant Manager, made us feel right at home when we went down to our first dinner, he explained how the hotel lay on themed nights for dinner services and the flexibility you had if you fancied changing your sitting throughout your holiday. Throughout our stay we had Mexican, Italian and Indian just to name a few. Mariano always had a smile on his face whenever we saw him, and I could tell how much he cares about his colleagues, guests & the hotel itself. Oscar - A very friendly waiter and someone who appreciated my efforts in speaking the Spanish lingo!! Aside from that, like all the restaurant staff, working their long hours, Oscar always had a smile on his face and was very attentive throughout our meals in the restaurant, with clearly our plates and serving us drinks. I hope people like Oscar get the praise they deserve. Abdullah - We always enjoyed a laugh and a joke with Abdullah, as it soon became apparent how much ice I was ordering at the bar, I was known as ‘Ice Man.’ Another hardworking member of the team. Miguel - How could anyone not mention Miguel! I’ve heard other guests say how previously Miguel was a bit quiet and shy, but this didn’t show during our stay. He was hilariously funny especially during the bingo evenings. Someone who I believe will go far and have a great career. Manu - Similar to Miguel, but as the Bar Manager, what a lovely guy! His involvement in the Charity Bingo was very entertaining, with his running commentary of the numbers he wanted read out, before his humorous claims of calling ‘bingo.’ I could also see throughout the week Manu is highly respected by his team, and so he should be! One last Bar staff name, her name I cannot remember sadly, but you will know who she is from her wonderful Disney Tattoo sleeve and her Italian charm. We could sense how much she enjoys her job throughout our week. On our evening in eating in the poolside restaurant, El Mar. She’s a brilliant hardworking team member who again deserves so mu
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