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Very bad experience in Cairo city stars. TV needs to be repaired everyday. Windows don’t close correctly, very cold and noisy in the suite. Always something missing after they clean the room, like towels, garbage bags. Breakfast very unorganized I won’t comeback again to this hotel.
Dịch
Ahmed
Lưu trú vào Nov 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 30 Nov 2023
I do travel a lot. this year I visited Tampa Florida, Barcelona Spain, Cancun Mexico, Paris France, Athens Greece and now Cairo Egypt. Stay bridge is the best Hotel I have stayed in 2023. Excellent service, awesome staff and good value for your money. Love it. Definitely top of my list next time I am in Cairo, Egypt.
Dịch
IFEOMA
Lưu trú vào Sep 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 21 Sep 2023
My stay was great. Staff very nice and professional nice breakfast variety choice
Great service
Staff went above and beyond to make our stay very comfortable. I will definitely return to this hotel.
Dịch
Tài Khoản Khách
Lưu trú vào Feb 2023
Khác
0 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 27 Feb 2023
Comfort, Style and Service - top notch! Everyone from the security to the management were friendly and helpful! Very good location.. everything you need is within reach. Good food. Memorable stay. I was even greeted everyday with a new creative towel origami ,thanks to Saameh and Mahmoud.
Dịch
abdi rahman
Lưu trú vào Nov 2023
Bạn bè
3.0/5
Đăng tải vào 13 Nov 2023
Breakfast was not good limited options and refills Were not done timely.
Dịch
Saleh
Lưu trú vào Agt 2023
Khác
4.0/5
Rất Tốt
Đăng tải vào 3 Agt 2023
All was good. There was a problem with an AC and they couldn't fix it.
Dịch
Tài Khoản Khách
Lưu trú vào Mar 2023
Bạn bè
0 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 17 Mar 2023
My stay was short, only two days. When staying there you feel as at home. You have all facilities. Moreover the personnel were kind and helpful. The direct connection to the City Stars mall was an added value. I liked the idea to have such a hotel.
Dịch
Tài Khoản Khách
Lưu trú vào Feb 2023
Vợ chồng
0 đánh giá
3.0/5
Đăng tải vào 21 Feb 2023
This review is after the first day of our 2 days booking, but I hope it will change. When we arrived at 9.15pm on 10/02/2023 at the entrance by Uber, the security team was busy socialising, and the entry was blocked. We unloaded our 4 bags and checked with the security of the entry. They showed the entry and advised to drag the bags around. I complained the incident to the duty manager at the reception who was defensive, interrogative, and said he would check the camera to confirm the credibility of the incident. We asked why we would complain if everything was as smooth as expected and walked away.
Dịch
James
Lưu trú vào Feb 2023
Gia đình
4.0/5
Rất Tốt
Đăng tải vào 19 Feb 2023
The staff was kind enough to upgrade us to a 3 bedroom suite which made our lives pretty easy. The room was nice, but is due for some updating. Thankfully the staff and the breakfast made up for any shortcomings.
Dịch
Tài Khoản Khách
Lưu trú vào Jan 2023
Khác
0 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 31 Jan 2023
first of all I would like to mention Mr Amir, the director of this hotel, because he is one of the nicest persons I ever met, he tries his best to help and make you feel welcome. All the people in general are extremely nice and helpful but he is much more. The hotel is not in the centre but it is only 20min far from the airport and it is in direct communication through the garage to the Citystars shopping centre, the biggest of Egypt. Thanks to this, you do not have to take a taxi to go to any restaurant, as inside the Citystars there is a wide choice of high level restaurants with very high ratings in Tripadvisor as well. Being the Staybridge the same family of Intercontinental, from the shopping centre you also have direct access to this other hotel where there are other excellent restaurants. Prices of restaurants are also much cheaper than staying anywhere else in the centre. In any tourist area prices are at least double. I did not give 5 stars because they need to improve breakfast service and quality. All the rest is really excellent, rooms are big, very confortable, very clean, they leave bottles of water every day, laundry is for free, beds are very confortable. Wifi works perfect. There is no swimming pool while the gym is very good. There is nothing outside the hotel and the area is not nice, but it is the standard in Cairo, as pollution and traffic are terrible, and quality of the buildings is extremely poor. The hotel is a gem in the area. The shopping centre closes at late night therefore in case of any need you find anything in there
Dịch
Tài Khoản Khách
Lưu trú vào Jan 2023
Khác
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 Jan 2023
The hotel is very clean and quiet and have excellent location with direct access to the city stars mall which contains all sort of shopping, dinning and fun places. The food served in the included breakfast was very good as well with good variety and options to dine in the restaurant or the room.
Dịch
Jeannette
Lưu trú vào Jan 2023
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 28 Jan 2023
We traveled with our children and we love that our room was big enough to accommodate all of us, even 3 bathrooms which was awesome. We also love that it was connected to the mall with its own private entrance. Breakfast was also good.