3 El Thawra Council St Zamalek, El Orman, Zamalek, Cairo, Cairo Governorate, 11518, EgyptXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4.4/5
Rất Tốt
64 đánh giá
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Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.2
Dịch vụ4.4
Vệ sinh4.4
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Tất cả đánh giá(64)
Đánh giá tích cực(56)
Đánh giá có ảnh/video(18)
Thời gian lưu trú tuyệt vời!(15)
Phong cảnh tuyệt vời(12)
Vị trí tuyệt vời(11)
Bữa sáng ngon(7)
Nhân viên thân thiện(7)
Sạch và gọn gàng(6)
Nhà hàng tuyệt vời(4)
Đánh giá tiêu cực(8)
DRESNER
Phòng Giường King Size sang trọng nhìn toàn cảnh sông Nile
Lưu trú vào thg 12, 2024
Đặt phòng cho người khác
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 18 thg 1, 2025
Good location with excellent services , staff are friendly and helpful , nice Nile river view
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,BonjourIt was our pleasure having the chance to have you with us, as we are delighted to know that you fully enjoyed your experience with us at Sofitel Cairo Nile El Gezirah, which is always a great pleasure to receive such high ratings from our Guests, as it truly serves as a motivational factor in striving to achieve excellence.Thank you for making Sofitel Cairo Nile El Gezirah your choice. The Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next nearest visit.Sincerely,Jasmin Sarah ArendtGuest Experience Manager
Gozali
Phòng Giường King Size sang trọng nhìn toàn cảnh sông Nile
Lưu trú vào thg 11, 2024
Một mình
3 đánh giá
3.7/5
Đăng tải vào 30 thg 12, 2024
Room smell bad and old, location is great in front of Nile river, staff was so helpful and polite
Dịch
ChPang
Phòng cao cấp giường cỡ king tầng cao với tầm nhìn một phần ra sông Nile
Lưu trú vào thg 10, 2024
Vợ chồng
4 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 7 thg 12, 2024
The hotel is centrally located in a quiet area in Zamalek and easily accesible to all atttactions in Cairo. The hotel has aged and yet being maintained fairly.
Dịch
Tài Khoản Khách
Phòng Club Luxury Giường King Size có Toàn Cảnh Sông Nile
Lưu trú vào thg 9, 2024
Một mình
29 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 10, 2024
The view was amazing, breakfast good and staff very friendly. Would stay there again.
Dịch
Dejitar
Phòng Giường King Size sang trọng nhìn toàn cảnh sông Nile
Lưu trú vào thg 1, 2024
Du lịch cùng bạn bè
24 đánh giá
3.5/5
Đăng tải vào 7 thg 2, 2024
No doubt the view is great, but it’s the hotel in Egypt, and the service is not worth the money.
Dịch
Phản Hồi Từ Khách Sạn: Bonjour Valued Guest,First of all thank you for your comment, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Rest assured that your constructive comments will be shared with the concerned department heads for improvement. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially,Iman El GabalyGuest Experience Manager
Tài Khoản Khách
Phòng cao cấp giường cỡ king tầng cao với tầm nhìn một phần ra sông Nile
Lưu trú vào thg 5, 2024
Vợ chồng
5 đánh giá
2.5/5
Đăng tải vào 22 thg 6, 2024
This is the worst hotel I have ever been.
I stayed in there for two nights. I enjoyed the Jacuzzi with my swim suit. After that I wanted to swim in swimming pool, the staffs said that my swim suit is made by cotton as underwear, so I could not swim there. I have shown the label (80% Nylon) to them and they asked me to take off my swim suit for double checking (I was nude and insulted in the dressing room). Moreover, their staffs challenged my Englishand took the photo of my swim suit without my permission. I claimed that I would make the complaint to their headquarter and they refused to provide their business card and name to me. I felt angry and their assistant manager, Mr Saad (the only one was willing to show his business card) could not help. I wonder why my swim suit could be used in Jacuzzi, but not swimming pool. Why they could take the photo on my swimming suit, insulted me (as I naked to them) and refused to take the responsibility.
I felt very bad and angry. They have the excellent hardware and swimming pool, but you could not use it, why not choose other more user friendly hotel?
If you want to have a great holiday, don't take this hotel, only disappointment left to you.
If you want to spoil your vacation, this is excellent choice.
Thank you.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist.It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take this very seriously and rectify any unusual shortfalls that may have occurred during your stay.Your feedback has been most valuable and we have addressed the issues with the Hotel’s Concerned departments and will also integrate this in our training program to ensure the non-reoccurrence of such mishap.Let me seize this opportunity to thank you for taking the time to bring this matter to our attention, as honest opinion and constructive criticism is the only way that would enable us to improve and meet our guests expectations.Sincerely Yours,Iman El GabalyGuest Experience Manager
Ahmad
Phòng cao cấp giường cỡ king tầng cao với tầm nhìn một phần ra sông Nile
Lưu trú vào thg 11, 2023
Vợ chồng
59 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 12, 2023
Next to nile river..good view..nice in house restaurant..love tajin..
Dịch
Mukhtash
Phòng Twin cao cấp với tầm nhìn phần nào ra sông Nile
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 12, 2024
So good hotel i like it
Dịch
Tài Khoản Khách
Phòng cao cấp giường cỡ king tầng cao với tầm nhìn một phần ra sông Nile
Lưu trú vào thg 8, 2023
Gia đình
1 đánh giá
1.0/5
Đăng tải vào 13 thg 9, 2023
Not happy at all. Was expecting top service but instead got staff that did not want to understand my concern. This resulted in me losing the entire amount I paid for my booking.
Dịch
Phản Hồi Từ Khách Sạn: Dear Esteemed Guest, Allow me to sincerely apologize to your goodself for failing to meet your expectations with regard to some points of your stay, whilst at the same time I thank you for taking the time to bring this issue to our attention.I do hope that we will have the opportunity once again to serve you in the very near future. Cordially;Iman El GabalyGuest Experience Manager
Ana-Maria Datcu
Phòng Giường King Size sang trọng nhìn toàn cảnh sông Nile
Lưu trú vào thg 4, 2024
Đặt phòng cho người khác
68 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25 thg 7, 2024
Business travel! Everything was great!
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Cordially,Iman El GabalyGuest Experience Manager
Benny the kid
Lưu trú vào thg 4, 2023
Người đi công tác
42 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 20 thg 5, 2023
Again, Sofitel proved to be the best hotel in Cairo with its luxurious amenities and breathtaking view of the Nile. The food at Kebabgy is delicious (best restaurant on the premise), so don’t miss going there during your stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit.Cordially,Iman El GabalyGuest Experience Manager
Tài Khoản Khách
Phòng Giường King Size sang trọng nhìn toàn cảnh sông Nile
Lưu trú vào thg 1, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 2, 2024
Very clean Hotel and kind staff
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager
Tài Khoản Khách
Phòng Giường King Size sang trọng nhìn toàn cảnh sông Nile
Lưu trú vào thg 9, 2022
Du lịch cùng bạn bè
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 10, 2022
Nice hotel
Dịch
21102
Phòng Giường King Size sang trọng nhìn toàn cảnh sông Nile
Phản Hồi Từ Khách Sạn: Dear Valued Guest,BonjourWe are delighted to read your perfectly detailed feedback of your recent experience at the Sofitel Cairo Nile El Gezirah, especially to know that you fully enjoyed the views of your room. Rest assured that your constructive feedback was shared with the Food and Beverage Manager for further improvements to exceed your expectations, as we wished to have known your kind preferences during your stay with us, in order to provide you with the requested seafood. We are thrilled to read that you fully enjoyed the Egyptian breakfast experience, as well as for the homemade fresh baked bread at the Kebabgy Restaurant.Thank you for making Sofitel Cairo Nile El Gezirah your choice, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next nearest stay to your "home away from home" in Cairo.Sincerely,Jasmin Sarah ArendtGuest Experience Manager
Modouxiaotaiyang
Phòng cao cấp giường cỡ king tầng cao với tầm nhìn một phần ra sông Nile
Phản Hồi Từ Khách Sạn: Dear Valued Guest,BonjourIt was our pleasure having the chance to have you with us at Sofitel Cairo Nile El Gezirah.We are delighted to know that you fully enjoyed your experience with us and hope to have the pleasure again in the nearest future to provide you with many more memorable experiences with us.Sincerely,Jasmin Sarah ArendtGuest Experience Manager