Ramada By Wyndham Cairns City Centre

Very dated rooms. Clean but badly in need of a renovation. Certainly nowhere near the 4 stars advertised. Location is good but I would not stay again. Better value elsewhere

A very old hotel that could do with a full refurbishment. Great location. If you plan to spend time actually in the hotel using facilities etc then pick somewhere else. But if you will be out at the reef all day and just want a place to sleep this ticks the box. There is a pool which is basic and what might have once been a heated jacuzzi is now a fish pond. Seems at one time it wasn't a Ramada but another name and there is mixed branding both in room and around the hotel. Kinda feels like it is what is and nobody really cares much about the building.

very good place for you and your friend very quiet it’s goood

This was my second time staying at this hotel. The first was a much better experience. It seems it all depends on the room. This time we got room 101, on the corner of the building and next to the entrance gate and more importantly, next to a street intersection. It was quite noisy all night as trucks and busses accelerate from the intersection. I asked the desk clerk when we checked in if we could have a different room and he refused, even though other rooms were available. I couldn't quite figure out his reasoning. Anyway, this room also sufferers from a very weak air conditioner and is a little smaller than the last room we got (room 119). Basically, the hotel is fine, but your experience may differ based on the specific room.

I'm sorry to have to review the resort like this, but we were very disappointed. We thought because of the name it would have been a great place to stay. But sadly it was NOT! The room was dusty, my husband and son had reactions from it and none of us slept that night. There was a cockroach half dead on the bath room floor, the lounge room light flickered and we couldn't use it. The bathroom was showing it's age and wasn't what I would see in any bathroom. Tiles coming away, gapes in the tiling. We called for room service and the reception told us the Restaurant phone wasn't working and they couldn't transfer me. So I asked them to take my order and they told me no and wouldn't be able to give the order to the restaurant because they are not affiliated with them! What the???? The surrounding areas of the building were unkept and felt undown. We will not be staying there again!

We stayed here for 2 nights separately due to our first hotel having issues. They were extremely accommodating so we decided to book with them again. Great rooms, nice bathroom, and great air-conditioning and fan. Made for a good night's sleep