Premier Inn Caernarfon

It was a good stay

很不錯，房間挺大很乾凈

Great base for exploring Caernarfon, clean /fresh rooms. The staff are so helpful and friendly, Went into table table for our meals,the food was lovely, sat with a view over the harbour while eating lovely and peaceful. Definitely stay here again.

No heating in the room. Shampoo conditioner on the wall was broke and was not dispensing anything. Cooked Breakfast was not cooked properly Black pudding was like eating blood. It has the smell and taste of blood. Staffs at the restaurant were ignoring the guests.

I’d like to start by saying that the receptionist was a real gentleman, helping in anyway possible, but it simply wasn’t enough. I paid extra for the Ultimate WiFi which you can purchase for £5 for a maximum of 24hours.. not ideal if you are staying for multiple nights. DO NOT depend on this wifi if you intend on working, as you are likely to be disconnected every hour or so, requiring you to forget the wifi just to enable the reconnection to work. The house keeping is hopeless. I left the sign on the door for the room to be refreshed as well as notifying reception, to return 5 hours later to find 2 big towels on the bed as the only evidence that anyone had been there. Old towels were still in the bath, and no replacement for a hand towel was provided. The bin was full, with recycling surrounding it.. untouched. There was also no refill of condiments such as tea bags or milk. There are condiments to help yourself to at reception but there was no milk, so I asked the gent at the desk who checked and found that they were completely out of stock, which I think is quite a poor standard for such a huge company to be running at out of season. I have stayed at multiple Premier Inns and this is the WORST one yet. I paid the same price for this low level of service as I did to stay in Cardiff Bay Premier Inn, where I received a full refill of tea and coffee each day, fresh towels when asked for and no problems with wifi for 4 consecutive days. Caernarfon was a ghost town this week and the Premier Inn was no exception, so to receive such shoddy service was a BIG surprise from my most trusted hotel company.

We had Friday night here Our room 128 was clean and quite but a view like a prison just awful The room was very cold of check in and the heating was noisey We did get a good sleep Table table was closed for breakfast due to weather Staff a good and friendly