Hospes Palacio de Arenales & Spa

Nos encantó, personal muy amable, todo muy limpio, volveremos

El spa lo mejor con muy buena atención. El bar de la piscina tembien con buena atención

This is rated 5* but I would put it at 4* really and it’s a good hotel for that rating. Our second visit here, it is conveniently situated for drives through Spain, a few kilometres outside of Caseres, a lovely, historic town for a stroll, and not far from the motorway. The countryside around the hotel is lovely. Excellent free surface parking and electric charging, and, importantly for us with a classic car, secure, underground parking for 15€ per night extra. The staff are excellent as are the rooms. We didn’t use the spa, not something we enjoy, but the outdoor pool, garden and cafe are all well maintained and managed with plenty of sun beds or cabanas. The stork nesting poles and their occupants are added interest! For me it’s the food offering that lets the hotel down. Breakfast feels a little basic and, as others have said, the pastries don’t seem fresh and the fresh fruit choice was limited. It’s 23€ for breakfast and I don’t feel it was worth that. The restaurant was a disappointment too. The standards from the kitchen are not of 5* level in my opinion. That said, we ate adequately for an overnight stop, the staff are very good and we will probably stay again as it is so convenient. Just expect 4* rather than 5*.

We have stayed at many 5* hotels all over the world and have no complaints regarding this hotel where our suite was lovely and unlike previous comments did not seem to require updating. All the staff were pleasant and helpful and the food at breakfast was excellent. We did not eat dinner there but did eat and drink in their cafe watching the storks and raptors flying overhead. The hotel is in a pleasant countryside location a few km out of town and it was a delight to watch the storks and storklings on their nesting platforms at the hotel. We have made a note to come back on our annual visits via the ferry to Santander and onwards through Spain and Portugal.

On the outskirts of Caceres this elegant hotel is a delightful rest, either on a journey, or as a destination in its own right. The rooms are all extremely comfortable, with excellent air-conditioning and comfortable beds. The staff are particularly good, nothing is too much trouble. The food, either at breakfast, or at dinner is of a high standard.

The hotel itself is located just a mile away from Caceres which when passing through it and on the approach to the hotel appeared to be a heavily built up, semi industrial and populated area with high rise flats. On arrival it may take you a few minutes to figure out where reception is as all the signs around the hotel are tiny and far from user friendly. The rooms themselves are quite well appointed with the usual coffee making facilities, TV, a safe, hairdryer etc. There is a small mini bar but be warned it is overly expensive, for example a small bag of crisps is €5 and a small bottle of coke is €6 The staff are all very friendly, courteous and helpful In a so called 5* even in this warm climate you would not expect to find any trace of black mould in the shower/bath area. However, in our room there was and it was clear to see. Non secure parking is available in the car park, however considering the nearby surrounding area if you are on a motorbike you may want to consider booking a place in the underground garage. This is secure but even for a motorbike it will cost you €15 per night. This hotel and its grounds are vast and it has a lovely pool with a relaxing poolside bar and other quiet chilling areas. The restaurant serves very nice, well presented food and the breakfast is very very impressive. A nice hotel but typically for a 5* hotel (Really a 4* with a Spa) they have maximised every opportunity to help you empty your wallet.