Bay Royal Apartments

This is our 5th time in Byron and we decided to spoil ourselves and book a luxury apartment. Were so disappointed in what was advertised on a Perfect Stays website. The apartment was filthy, the rug in the master bedroom was gross and should have been thrown out, the rug in the living room had a hole in it and the AC in the living room didnt work. Our holiday was interupted 3 times with the booking agent sending someone around to fix it. The place needed a good clean, the venetian blinds were black and grubby and had fly poo on them. This so called luxury apartment needs to have some $ spent on it to bring it up to scratch. Have stayed in much nicer digs in Byron for $2k less for the week, we paid $9k and all it had going for it was the location. I tried to email the booking agent on our return (at their request) and I have not had a response from them. To the owners, perhaps you need to spend some money on this apartment if you are looking at charging guests $9k for the week in shoulder season.