Fairfield Inn & Suites Butler

Disappointed in the total visit. After being gone all day came back to our room for the night only to find out room was not made up and no fresh towels. Went to the front desk and they said that is the new policy. Room only gets cleaned off requested. That's so wrong in so many ways. Also ac unit was very loud. Walls very thin

Unhappy customer The bathroom was not good. Do not like an open area for the sink. The toilet area should have a trash can and because the sink was outside the toilet area, it was not sanitary to be touching door handles without hand washing.It took a very long time for the water to get even warm and hot. The lighting in the open area was terrible - it was very difficult to see what I needed to do with hair styling and applying makeup. Even though I was able to get internet connection, I could not log on. There was no space to place suitcases without placing them on the bed. There were 3 adults with no space to place suitcases.

The stay was as expected. Everything went well. The updated breakfast area was very well done, clean and breakfast was very good